Camping Cisano — Hotel in Bardolino

Eurocamp review.

We have stayed at a number of parkdean resorts and haven holiday parks in the UK over the years with our 3 children. Whilst accepting that there is a premium for the location of this camp beside lake Garda, this euro camp site is very over priced and not great value for money.

Our fixed caravan (3 bedrooms) cost us nearly £2.7k in August. It was very cramped inside, the smallest fixed caravan we had ever rented. As an example, the double bed only just fitted into the room with less than 30cm around the base and side of the bed, extremely difficult to edge around it, particularly if you were a larger person or someone with some mobility issues. The other two twin rooms were equally small, as was the living space. Toilet had no sink, so anyone using the toilet at the same time as the shower had to wait to wash hands. Caravan was also poorly equipped,  no TV if you would have wished to watch on an evening, no cooker, only a hob.

Shower varied from freezing to boiling. Very difficult and dangerous for my young daughter to operate independently and she had to be supervised whilst showering to avoid risk of burns as a consequence.

Beds were not made on arrival, sheets just left for us to make the beds ourselves  but with an expectation that we should, in their words, 'LEAVE THE CARAVAN AS WE FOUND IT' on departure, inferring we should strip the beds and leave in immaculate condition.

Parking on site is VERY difficult depending on which caravan you are allocated. We stayed in a caravan at the end of a row, leaving a very difficult reverse drive up or down the hill to park the vehicle. Anyone who is not a competent driver would have struggled. On more than one occasion,  I had to reverse up the hill navigating other cars with literally only centimeters of space on either side.

The junction in and out of the park was very challenging and dangerous. This was sometimes, but not always staffed by members of the site team. This made entry and exit hazardous as the entrance was shared by cars and people.

Check in was confusing. We had to check in at two separate places on either side of the main road. It was not clear on arrival where we should report as no email instructions were given before we left the UK.

The swimming pools are a danger, life guards are insufficient in number and anyone staying here should be prepared to swim at their own risk. We used the pool on a number of occasions where lifeguard provision was woefully inadequate with too many swimmers to supervise, water too murky to see someone if they were drowning at the bottom of the pool (i.e pool filtration system not adequate) and lifeguards often on phones or eating lunch and not paying proper attention to those they were supervising.  Not the sort of safety standards you would expect in the UK.

Positives. Restaurants on site were good and reasonably priced. Location is also very convenient for visiting local areas of interest.

Anyone with a family of 4 would be better served by a hotel in the area, we only stayed here as we were a 5 and therefore required two hotel rooms.

Overall, I would not recommend this park, better value for money could be...

The Campsite is a weird layout, based across a T junction in 3 parts. We were based on the San Vito site in a Eurocamp mobile. (More on it later)|Campsite kids pool is based on the San Vito site (where we were) it was perfect for kids, 0.8 meters depth max with a puddle park, splash park and 2 bigger slides. Pool bar was good and reasonably priced too.|There is another pool across the road but I think it was for bigger kids and adults. We didn't bother with it. Gates to the pool do not open until 9.30am, which means no one is making crazy 6am dashes to lay out towels. |The lake is just outside the fence on the Cisano side of campsite - this tends to be where the campers and tents are based. There is no pool on this side. So anyone wanting to use pools from here has a bit of a walk. |The onsite restaurants are good, the sisan restaurant does a cappuccino, warm croissant (plain, pistachio or Creme) with an orange juice for €5. And is open from 8 am. Which I unfortunately only found out on our last day. The pizza from both restaurants was very good and reasonably priced. (The carbonara was not so good unfortunately)|The shop on site was ok, fresh bread in the morning but it's all very hard, so anyone with loose fillings be aware! Typical campsite prices, but there is an ok selection. |The campsite is about a 5 minute walk from Cisano with about 6 restaurants and an Ice cream shop. There is also a ferry stop which can take you to Lazise Bardolino, Garda or Peschiera. Lazise is about a 15 min walk to left (worth a visit, a stunning town) and Bardolino about a 20-25 minute walk to right. |Downside to the campsite was the strange layout, meaning anyone with kids can't really let them have much independence as walking anywhere involves crossing main roads. Also the traffic on site was very heavy with limited parking so cars were blocking each other in. Our mobile was based on a busy road with bin lorry's and oil trucks passing early in the morning. And very limited room for them to do so because of parked cars.|We were in a Eurocamp 'comfort' mobile which was a mid priced one. If this was mid priced I'd hate to see the cheapest option. It was dated and grotty. With no toaster, grill or oven! Just a microwave and stove top to cook on. No coffee machine and the kettle took about 5 days to boil. The outdoor furniture was dated and dirty with our table collapsing one morning with all our breakfast dishes on it. We also had to get the shower head replaced as it wasn't working properly due to being filled with limescale. If staying on this site I'd recommend booking with Roan, Gustocamping or HU Openair their mobiles looked to be far more modern and spacious. The Eurocamp mobiles where all very closely located to each other too, to me they all looked like they'd squeezed 2 mobiles on the pitch meant for 1. There were about 2 meters between our kitchen window and the mobile behind us outdoor table. Meaning we were looking right at them while washing dishes. Had to keep curtains shut at all time meaning it was very dark.|I think I would stay in this campsite again but I would not book with Eurocamp. And I'd be requesting a mobile in a...

We booked Camping Cisano San Vito as our first campsite in Italy having stayed in sites in Spain previously. We wanted a campsite near the lake that didn't require a car. The location is perfect with great restaurants a short walk away in Cisano and the beautiful Lazise and Bardolino close by. ||||We booked with HU Openair and the only accommodation available was HU Easy Stay on the Cisano side of the site. The mobile was clean and had 2 bathrooms. We found HU Openair helpful when contacted.||||The restaurants on site were good and the supermarket is small but well stocked. The staff in the restaurants were lovely and friendly. ||||The staff at check-in, in the supermarket and the security guards on the gates were rude and unhelpful. We had a family member with a disability and asked to use a bathroom on arrival. He was directed down a hill, down 2 set of steps with no handrail to a bathroom that had wet floors where he almost slipped. It was the worst possible start. We had a mobility scooter hired for the rest of the holiday which was the only way he could manage the site. The site is extremely hilly and not at all mobility friendly. When we asked reception for assistance getting our family member from the mobile to reception on our day of departure we were told no even though they had 2 golf carts sat outside (our rep was not on site at the time). Reception were unhelpful and rude considering we had spent 10 days of our hard earned money here.||||The main pool has slip resistant flooring but is very steep so is very difficult for someone with reduced mobility to enter. The toilets at the pool were dirty and had no showers. And sunbeds were reserved for hours and not used.||||We had 2 kids and I felt the site was unsafe as the staff drove around at high speed in golf carts and there were cars, campers and caravans driving around the site constantly. It was also the noisiest site I have ever stayed on. The road noise from motorbike and cars revving their engines went on until midnight almost every night. We returned at 11pm one night to a disco/rave taking place in the camping section of the site which went on until well after 1am. There are no facilities for kids other than the pool, lake and a nightly show. The soccer pitch is not maintained and has no lighting when it gets dark.||||This campsite calls itself 4* - it is nowhere near a 4* campsite. The facilities are run-down, dirty and the campsites only redeeming feature is its location. I wouldn't recommend...