Rifugio Delle Grotte — Hotel in Castellana Grotte

We arrived early and thought perhaps I could just pick up our key as we wanted to get to the cave before the tour started at 11. One of the owners was cleaning a room. No English and not a warm welcome! He had to phone his brother then just handed me a key and kind of nodded at the room. He indicated the address of his pizzeria on one side of the key! No instructions about breakfast etc. We drove to where his restaurant was which was very difficult to find even with the GPS so decided that we didn't want to be doing that in the dark and went elsewhere! No shampoo or bar soap! Lucky I always have some in my cosmetic bag. In the morning we went into the breakfast room - coffee was good but no fruit just packaged cakes, yogurt and cereal. A couple of croissants that were not all that fresh. In the middle of breakfast my husband had to go back to the room for his phone and there was a guy in there cleaning! Next day when we checked out I had to ask for a receipt. Price...

This place is ideal for visiting the caves but not much more to right home about.|We arrived early and just wanted to drop our bags but the place was all locked up. Called the number on the gate but the owner does not speak good English and eventually sent someone round to let us in. |Room was ok. Comfortable bed. No coat hangers in the wardrobe though.|Breakfast was not at all appealing. Nothing covered up and had to keep asking the owner for different things that had run out. Choice of cereals, fruit juice, yoghurts and cakes. Ham and boiled eggs but no cheese and dry bread.|We booked after reading reviews on another site. Afraid to say we would not...

The restaurant was across our hotel, it had a good ambience, so we ended to go there for dinner. We ordered pasta with truffle and ham , it was cooked and served fairly. For the second plate we choose a pizza with mushrooms and salami. Our first disappointment was about the menu, we asked for an English menu and their reply was more surprising. They said that they didn’t have English menu . We were shocked to hear this, there are some touristic places close to the restaurant so we think there should be an...