Relais du Foyer — Hotel in Châtillon

We recently stayed in a Superior Room and were truly impressed by the kindness and professionalism of the staff. A special mention goes to Alessandro at reception, who was exceptionally welcoming and helpful throughout our stay. The breakfast team was also incredibly friendly and attentive, making our mornings a real pleasure.||The room itself was spacious and clean, and the terrace with mountain views was undoubtedly a highlight. Spending out time out there was a beautiful experience.||However, we were quite disappointed to find that this same terrace overlooked a busy road, with traffic noise that was constant both day and night. We had been reassured that the street wouldn't be disruptive, but unfortunately, this wasn’t the case, and it affected the overall sense of peace we had hoped for.||Additionally, we were surprised by the response we received when we asked if body lotion was available — a fairly standard amenity in a four-star hotel. We were told (by the daytime receptionist) to go and buy it at a supermarket. From a hotel of this category, we expected a more accommodating approach to such a simple request.||Overall, while there were many positives — especially the warmth of the staff and the beautiful setting — a few service details fell short of the...

We recently stayed in a Superior Room and were truly impressed by the kindness and professionalism of the staff. A special mention goes to Alessandro at reception, who was exceptionally welcoming and helpful throughout our stay. The breakfast team was also incredibly friendly and attentive, making our mornings a real pleasure.

The room itself was spacious and clean, and the terrace with mountain views was undoubtedly a highlight. Spending out time out there was a beautiful experience.

However, we were quite disappointed to find that this same terrace overlooked a busy road, with traffic noise that was constant both day and night. We had been reassured that the street wouldn't be disruptive, but unfortunately, this wasn’t the case, and it affected the overall sense of peace we had hoped for.

Additionally, we were surprised by the response we received when we asked if body lotion was available — a fairly standard amenity in a four-star hotel. We were told (by the daytime receptionist) to go and buy it at a supermarket. From a hotel of this category, we expected a more accommodating approach to such a simple request.

Overall, while there were many positives — especially the warmth of the staff and the beautiful setting — a few service details fell short of the...

The Positives: Our stay at Relais du Foyer was very pleasant. The hotel was exceptionally clean and comfortable, making it a great place to relax after a long day. It also offers good value for money, especially considering the overall quality of the accommodation. The breakfast was decent—fresh and enjoyable, though not particularly extensive.

The Negatives: One thing to keep in mind is that Saint Vincent is a small village with limited activities. We booked this hotel for a ski trip to Cervinia, and while the 30-minute drive to the lift was manageable for us since we had a car, it might not be ideal for those looking for immediate ski access. Additionally, while breakfast was nice, the selection was somewhat limited. The hotel also only serves breakfast, so if you're hungry at other times of the day, you'll need to find food elsewhere.

Overall, if you're looking for a clean, comfortable, and budget-friendly stay, Relais du Foyer is a solid choice—just be prepared to plan your meals and transportation...