QC room San Pellegrino — Hotel in Comunità Montana della Valle Brembana

This is a great hotel. The check-in and check-out process is slightly unconventional, as it all happens over your phone/pad/computer and then you verify your arrival/departure on a kiosk type machine in the lobby. Similar to ordering a big Mac at McDonald's :) ||||We had no problems with the process, and actually enjoyed this level of control - when we checked out we took the elevator to the parking garage, loaded our luggage and left. Simple as that.||||We had a room with a "patio", but be aware that although the patio is huge, it is shared between three rooms. Perfect place to get some sun-bathing, but we did miss sun-shades, in case you prefer to sit in the shade and sip wine (or water) and enjoy the majestic mountains surrounding San Pellegrino Terme.||||The room itself was fabulous, fairly big, new, stylish, comfy, clean, cool, functional, and fun. Bathroom and shower very good. Bathroom amenities second to none - it is a "kit bag" and you get a new one every day, and you are encouraged to take it with you when you leave. We now have a great "kit bag" with soap, shampoo, conditioner, skin care something, more skin care stuff, and what not (this is not really my department, but the wife assures me this is of the best quality, and a good assortment).||||The coffee machine in the room was of the highest quality, Dyson hair dryer, super cool mini bar filled with free San Pellegrino water and other perks (and filled every day). The San Pellegrino water came in various flavors (that you usually do not find in super markets) and in small glass bottles (of quality design). We ended each day by emptying the mini-bar :)||||Breakfast was basic, served in the "lobby" and you either eat outside, or take back to your room. Basically coffee and croissant of your choice. During the day you have access to free coffee and booze (did not try, but looked like mostly liqueurs, and possibly a Brandy?)||||Although the hotel is "automated" there is still always a person available if you need help, or just want to have a chat. I found the service in this hotel to be better than many five star "manual" hotels. The "front desk" was super helpful, and it is empowering in these times of COVID to be able to bypass all human contact if you so wish.||||Parking was no problem. You have 2 hour parking in front of the hotel, free parking in a side street next to the hotel, and if you have a fancy car, then the hotel has modern underground parking for EUR 8.00 a day.||||This is a new hotel, and a new hotel concept. They still have a few quirks to work out (all my emails where in Italian) but I would stay here again in a heartbeat. ...

Check-in: |Make sure to continue past the QC Terme building on the main street. Parking is not included however there is a parking garage in relation to QC Room. For you tech savvy individuals you’ll have no problem with your self check-in. ||Lobby: |The lobby is designed to cater to tired travelers, with a Nespresso machine and a range of snacks including cookies, nuts, dried fruit, and seasonal offerings. There is also a bar cart with a selection of spirits. The lobby also has a space for people to work or relax.||Rooms: |The rooms are designed to cater to guests who prioritize their wellness, with clean, minimalistic decor and luxurious amenities such as a Dyson blow dryer, a full toiletry kit, a Nespresso machine, a Marshall speaker, and a weighted ball and yoga mat that provide suggested workouts through a QR code. On the nightstand, you'll find an iPad butler that allows you to surf the web and provides information about the hotel's services, local attractions, and nearby restaurants. The first floor rooms have a patio. Housekeeping services the room daily, restocking items such as the minibar, towels, toiletry kits, coffee, and snacks.||Breakfast:|It is recommended to plan for breakfast at a different location, as the QC Room only offers a small packaged cookie and coffee for breakfast.||Check-out:|Checking out is easy. Simply let the person working in the front lobby know when you are ready to leave.||Getting to the spa:|The walk to the spa is a short walk however down the ramp through the...

Clean and stylish, but ultimately an Italian triumph of style over substance.

Clunky check-in machines ruin the experience from the beginning, reducing the receptionists, who I'm sure have the desire and ability to be friendly and helpful, to user-manual searching tech debuggers. The bathroom sinks, glass-bottomed and pluggless, have a special wow-factor: 'Wow, I can't even fill the sink to wash things', with the water just flowing away through the fancy linear drain. At the same time, basics are forgotten, with no spare toilet rolls in the bathroom—but come to think of it, there was a flower floating in the toilet bowl when we arrived, so maybe we are supposed to use that when the paper runs out. There is a paid car park, but being a resident doesn't mean you can just pay for the stay, as they charge you every time you leave and return. It's an impressive town, and worthy of some good quality hotels, but the owners here need to be reminded that at a place such as this, it is the people that matter, both the guests and the staff. Unfortunately, this is more like a Yotel in disguise; fine for eight-hour stopovers at an airport terminal, but it's not what I'm looking for when visiting a historical spa resort. Hopefully other hotels in this beautiful town can step up to fill in the void that QC room...