La Trinitè Monboso Hotel — Hotel in Gressoney-La-Trinité

I visited the hotel on a ski trip with Scouting. The hotel does have WiFi, which is good on the lower levels but when you are up to around floor 2 there is no connection. Food-wise, there is a poor selection. At breakfast, the only hot food that is offered is scrambled eggs and sausages. Dinner always seems to feature 2 or 3 pastas, although sometimes there are other options as well. However, nothing has allergens or vegetarian/vegan labelled on to it. The pasta is tasty, though. Most staff were friendly and helpful (although it was difficult to interact with them sometimes, because of the language barrier). However on one occasion a member of staff acted hostile and seemed almost offended when I asked him to repeat what he said when I didn't understand him. Interski uses this hotel, and as a result there are multiple school groups there at one time. Unfortunately this means that there are kids running around the corridors, being loud and messing around. There are long, communal balconies stretching across multiple rooms, which might be nice for school groups but not if a couple or family is staying there. I don't think that it's a problem with the hotel, but likely due to Interski's incompetence we were originally told that the rooms would be ready for us at 1:30 when we arrived, however it ended up being almost 6:00. The hotel has a picturesque setting as it is up in the mountains, but the downside to this is that it is a bit out of the way and takes a long time to drive to. The hotel's garage is also used to store skiing equipment (so not much room for cars), but there are not even enough racks provided for storing skiis. All in all the hotel does its job, but it's really not the sort of place you would want to stay at...

If I could give this hotel a minus rating I would! We booked as a family with crystal as the hotel is described as ideal for families. It isn't! It's a youth hostel! Faulty towers kn steroids! It's noisy, dirty & the food is less than average. ||We arrived & cleaned the bathroom floor ourselves.||Early evening we couldn't hear ourselves think in our room. We went to reception & Immediately the receptionist said "there are no school kids above you". That sounded alarm bells & at dinner that night 3 schools arrived in the restaurant. No chance of a quiet family meal! Queues for the food & hardly anything left when you got to the front.||In the morning at the ski locker... chaos! Someone from one of the schools picked up my son's boots so we spent 30 mins trying to get them back! We ended up paying £95 euros for a locker at the ski lift for ease & it was money well spent.||The second night we had to complain about noise at midnight as the kids were running riot through the hotel corridors, loud music & singing coming through the ceiling & kids running along the balcony. The receptionist looked resigned when we approached. It was like they just knew! They did go & sort it but you have to continually complain. There don't seem to be any rules or anyone senior running the place!||The bar is poorly stocked unless you like lager & coffee. Limited drinks for kids (hilarious when they're the main clientelle). It sticks of smoke as the staff smoke inside. People were also vaping in the restaurant. ||The skiing has been fantastic but the hotel is awful. Crystal should not be selling this as family friendly! ||There are some nice bars in the resort which we frequented. We also saw other folk from the hotel...

This is not a hotel during ski season. This is the asylum ... it is awful. 200 plus over-indulged, rude, arrogant school children aged from 10-18 with drunken teachers that took little to no responsibility for the delinquent behaviour. Kids running along dangerous balconies at all hours, using the phones and random calling other rooms, incessant noise throughout the night; the list is endless. This is not family friendly and it is not exclusive to Crystal ... if you value your sanity and your sleep... do not book to stay here. Crystal Ski won't help you!!!|The hotel is a huge maze, finding your way around was difficult enough, the electrics are old and plug sockets inaccessible (behind the radiators) I had to use the hairdryer socket in the bathroom to charge phone ... not ideal. |The staff ... none of them could control the chaos and the maelstrom caused by 200 children, management was ineffective and clearly there is a serious lack of planning with allocation of rooms .|The situation wasn't improved in the ski locker rooms where most of the kids just dumped everything in piles at the end of the day .. plus its not heated so boots don't dry!!!|The evening entertainment just added to the madness, a too loud singer in the bar where a pleasant quiet drink and conversation won't happen. It's farcical but true and there is so much more that I could add to this review but quite simply AVOID LIKE THE PLAGUE and don't rely on Crystal ski to help, because they...