Excellent, clean and modern hotel, with simple and understated Japanese aesthetic and upscale design with many warm woods, in an interesting and very quiet older section of Nakatsugawa near the train station.||Stayed here two nights. We went in our friend's car and there is parking provided nearby. Perfect base for your Nakasendo Trail/Old Post Towns. After we checked-in, we drove over to the nearby castle ruins for a quick hike and views.||Professional and friendly staff, but as some English was limited when we were there, it is best to have your language app as a helpful tool. They need more information available in English print, especially since tourism is back and Japan is on the to-go, must-see list of many travelers. ||My bed was very comfortable and the private bathroom was perfect, with a wonderful shower that was great to use after a long day of hiking. A friend of mine used the Spa/Public Bath and loved it. There are good hotel free toiletries including great lotions, etc in the lobby area complimentary. They change the towels each day if you put yours in the bag provided at the door.||For our day trip to Magome/Tsumago, we took our car to Magome and then hiked from Magome to Tsumago roundtrip and had a wonderful time! It was a pleasure to come back to a clean and simple yet modern hotel. || While it is close to some restaurants, everything books quicker on the weekend due to the fact that many chefs only want to have enough food and not waste food, so suggest calling ahead to reserve. The hotel staff will give you suggestions and hopefully the restaurants will be available. If you have wheels you can drive out further from this section of town to the large supermarket or other restaurants. And if you are in Magome or Tsumago there are plenty of food choices for lunch and snacks. ||Breakfast buffet was excellent, and with good choices! Delicious!||Of note, the Japanese tradition of shoes removal begins soon after you enter the hotel. Lockers for shoes are provided in lobby. They provide "socks" (in the room, as I recall in your amenity bag, and there might have been "slippers" ) but the beautiful wood floors in the public areas downstairs sometimes can be slippery. ||(This hotel needs additional photos for its TripAdvisor page. These current TripAdvisor photos do not present enough of the hotel, so google the hotel online for more photos. I currently see three photos.)||Maybe just a few things to iron out over time as it is a newer hotel. They are trying and doing a good job and are very gracious and hospitable. We were even able to bring in our food we picked up for dinner and eat in the dining area on a night we were not able to get a restaurant.||Excellent value for the...
Read moreExcellent, clean and modern hotel, with simple and understated Japanese aesthetic and upscale design with many warm woods, in an interesting and very quiet older section of Nakatsugawa near the train station.||Stayed here two nights. We went in our friend's car and there is parking provided nearby. Perfect base for your Nakasendo Trail/Old Post Towns. After we checked-in, we drove over to the nearby castle ruins for a quick hike and views.||Professional and friendly staff, but as some English was limited when we were there, it is best to have your language app as a helpful tool. They need more information available in English print, especially since tourism is back and Japan is on the to-go, must-see list of many travelers. ||My bed was very comfortable and the private bathroom was perfect, with a wonderful shower that was great to use after a long day of hiking. A friend of mine used the Spa/Public Bath and loved it. There are good hotel free toiletries including great lotions, etc in the lobby area complimentary. They change the towels each day if you put yours in the bag provided at the door.||For our day trip to Magome/Tsumago, we took our car to Magome and then hiked from Magome to Tsumago roundtrip and had a wonderful time! It was a pleasure to come back to a clean and simple yet modern hotel. || While it is close to some restaurants, everything books quicker on the weekend due to the fact that many chefs only want to have enough food and not waste food, so suggest calling ahead to reserve. The hotel staff will give you suggestions and hopefully the restaurants will be available. If you have wheels you can drive out further from this section of town to the large supermarket or other restaurants. And if you are in Magome or Tsumago there are plenty of food choices for lunch and snacks. ||Breakfast buffet was excellent, and with good choices! Delicious!||Of note, the Japanese tradition of shoes removal begins soon after you enter the hotel. Lockers for shoes are provided in lobby. They provide "socks" (in the room, as I recall in your amenity bag, and there might have been "slippers" ) but the beautiful wood floors in the public areas downstairs sometimes can be slippery. ||(This hotel needs additional photos for its TripAdvisor page. These current TripAdvisor photos do not present enough of the hotel, so google the hotel online for more photos. I currently see three photos.)||Maybe just a few things to iron out over time as it is a newer hotel. They are trying and doing a good job and are very gracious and hospitable. We were even able to bring in our food we picked up for dinner and eat in the dining area on a night we were not able to get a restaurant.||Excellent value for the...
Read moreWhat a shame.
One of the WORST hotels of my 3 month stay in Japan. I absolutely don't understand the number of positive comments. Really… I advise you to rely on the negatives which point out the many real problems with this establishment. I think that the positive comments were written by people with a very high tolerance for various nuisances, or who produce them themselves and are not respectful. Or by tourists who like to be ripped off.
To sum up: I paid 75€/night (!!!?) about 12,000 yen for: • Rooms so poorly insulated from noise that you could hear absolutely EVERYTHING from the other rooms, from the sound of doors and footsteps, etc. At any time, even during the night at 2:am. Worse than in some of the worst hotels. Worse than some of the worst capsule hotels or youth hostels I've ever experienced. • Nothing to do in the immediate surroundings and very few restaurants. • I won't go back over the shoe issue at reception mentioned in most of the bad comments, as it's really an absurd system. • Reception staff was deplorable and not kind 1 out of 2 times. Except for the nice breakfast cooking staff. • Check in at 4pm for 75€ per night? • No bottle of water in the rooms for arrival, which at this price would be the minimum. • The onsen is very, very small and often saturated with customers at any time I tried to go there to be quiet. • Some Japanese customers don't even respect the hygiene rules required of foreigners and don't wash before bathing. Disgusting.
• I clearly think that the hotel is charging for its proximity to the Nakasendo Trail and the ultra-touristy Magome and Tsumago, which aren't worth it. I advise you to look for places less saturated with tourists and hustlers of all kinds,...
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