Kuretake Inn Premium Tajimi Ekimae — Hotel in Tajimi

The inn is new n clean. Today is the second week of opening. We booked 3 rooms and was given 3 at different floor. There are onsen, laundry room and relaxation room on 14th floor. Separate key card is needed to access facilities on 14th floor. Amenities need to self collect fm reception area. If you need more amenities , you can loan from front desk. Room is small but still can open our luggages. Toilet is nice size but it was too cold during winter. The aircon for warm air took a while to start blowing out warm air. Breakfast is buffet style and spread is ok. Overall I feel good for the price we paid. We booked through the official website for carpark inclusive package. Car park is behind the hotel. Walking is quite straightforward (2 mins walk) but to access it via car, u will need to drive a detour. The carpark exit and entrance for pedestrian is quite challenging too as the carpark is fenced up. You need to enter via the bicycle parking lot. Let me try to post some pic for easier access. 24hrs parking cost 900 yen according to the front desk. One disappointment is you need to pay 100yen for water which is not available in room. Hotel is right near to train station n...

Bedroom: That seems like a semi-futon bedding. But it’s good enough for sleeping. Room is small but clean and well-maintained||2. Bathroom: Three big bottles of bodywash, shampoo and conditioner. Cleanliness is top-notch. No complaints at all.||3. Breakfast: Good selection of Japanese buffet breakfast. Tasty and happy tummy. The only concern is probably the size of breakfast room. It’s small and tend to get crowded easily and you may have to wait if you come a bit late.||4. Wifi: working great||5. Location: The hotel is located on the lively neighborhood in the town of Tajimi. Aeon Mall and Toki Premium Outlet are within 15-20 minutes of driving. Meijimura is within the similar driving-distance.||6. Parking: There’s only pick-up and drop-off place. You need to park in the parking building next door. Ask the receptionist for assistance and they can give you map and the hotel guest must enter a certain entrance...

Terrible customer service in this branch. I feel pity for the front desk staff who assisted me. Seems like he hates his job. I have stayed in a few Kuretake Inn properties and loved it, but this is the first time I disliked a Kuretake Inn branch. The property is nice with good amenities. Location is very convenient. Easy to access from Tajimi station. I have to stay for 4 nights. The first few minutes, I wanted to leave and find another place to stay but the company I work for has paid...