Beijing Palace Soluxe Hotel Astana — Hotel in Astana

A top quality hotel - on driving towards the hotel, one notices this beautiful Chinese pagoda style tower building and only when one gets there one realises that it is THE Hotel. The Beijing Palace Soluxe hotel is aptly name as one immediately sees the Chinese connection. The rooms and suits in this high-rise hotel with a revolving restaurant and indoor pool are not only immaculately clean, but well maintained and offer free Wi-Fi, flat-screen TVs and chaise lounge. Room service is available.||Well situated, the hotel is about 1.5 km from the Bayterek observation tower and within minutes of brisk walking of the lively Nurzhol Boulevard and Akorda Presidential Palace.||The hotel has a revolving restaurant which is the only such in Kazakhstan and offers a breakfast buffet which is served there. It also has a spa in the basement with an indoor pool, a gym and saunas. We were also offered a complimentary massage. There's a Chinese restaurant and a bar/café and Meeting space is available.||I had a good stay and the stay was on hand for any little...

The hotel is a true reflection of the In Jan symbol. Attractive on the outside, but cold and repulsive on the inside. The rooms are huge, that's good, but the hall and the corridors are not meant for people to live in, but a copy of the Taj Mahal. The restaurant, breakfast, and service are excellent, but the reception staff should be trained on how to serve. For example, we asked in the evening to take the clothes to wash, and they answered that the laundry is not open, and to bring them in the morning. The clothes were not delivered to the room or to the reception the next day, the laundry was out of business. Taxi price could not be added to the room bill, etc. But breakfast view from the...

The hotel should be fully avoided at any stage. Very terrible und unserious place.||Since my arrival, the following happened: ||Hotel room was entered with out permissions and signs at the door. Missing items.||Several night calls and disturbance of my sleep to offer illegal prostitution||Bad service in terms breakfast, none functional bathroom, overheated rooms , no ability to fix things quickly, ||Promised fixing did not take place||Long taxi waitings time up to 30 min. , no service in place. ||etc.||Seriously not a place to stay at all! Highly inefficient and no of management willingness to take any...