New East View Hotel — Hotel in City of Kisumu

Staff was very pleasant and helpful. Our room was comfortable, with a good mosquito net over the king-sized bed. Good thing because there were lots of mosquitos, so near the Lake. Pillows were comfortable as well. There was a nice mirror in the room, which is a little unusual, a straight chair and an easy chair, plus a nightstand. Nice wardrobe with some drawers.|The shower was a problem! It was slick (not unusual) but the controls were set so high that I couldn't have reached them without a stepstool. My husband could, but not really comfortably. The water was hot and pressure was good.|They did bring a clean towel every day, but we had to ask for a bathmat and more than one towel. Every time. |A nice hot-pot on a little table by the door, but no plug near it. 2 cups, sugar, a spoon, and 3 packs of instant coffee. 3. Got more, just had to ask.|A very nice dining room with good food; we had breakfast and dinner every day we were there. The 2nd morning we asked if the bread could be toasted, and they cooked it in a panini maker for us. :-) Another big table with chairs just off the front reception area, which had comfortable couches and a pleasant view of the front. We played games at that table every evening. Just off the restaurant area is an open courtyard with tables and chairs where you can eat or just sit and visit.|Kisumu is really not a tourist town, and we felt very fortunate to have such...

We arrived in Kisumu late in the evening and were desperate to find somewhere to spend the night, after looking driving around we settled for New East View. This establishment is in a perfect location close to the city centre, with ample and secure parking. The rooms are clean and very basic. The showers are hot and powerful. There is not really much to write about the room but it is good enough for the price. Breakfast was a pleasant surprise, while it did not have a lot of variety every aspect of a full breakfast was available. The fruits and juice were fresh, eggs made to your liking and all was served in timely fashion. Overall, this is a place I would recommend for the budget traveller who is not interested in a lot...

Nearly everything about this hotel is just off - wait till you get to the room! The paint on the walls is moldy and peeling off, the floor has weird stains from no one knows where, the shower curtain has never been washed or changed for a while, judging from the brown filth covering its base. The bulb in the bathroom was not working and it took over an hour to get it replaced. One wonders where staff check the rooms before checking-in guests. For KES 2,000 a night, this hotel was relatively more expensive than most other budget hotels in the area so one would expect slightly better service and amenities. There was no towel or hot water as well! How is that? In a nutshell, just gross and 0...