Overall nice experience and the rooms are fairly maintained. No comments on cleanliness but was better than my earlier experience at another hotel in Kluang. The hotel staff did messed up our period of stay and luckily we managed to stay the number of days we intended to but had to change room.
This would make a great staycation / vacation of a big family as there is a nice outdoor swimming pool with plenty of seats for gathering / celebration. Another note for parents with children younger than 12 years old, there might be a few safety hazards that need to exercise more care like swimming pool / outdoor staircase / area where you place the...
Read moreNoisy wedding going on, guests of wedding are not told where to park and when we returned to our room after dinner outside, we spent 20 mins and a lot of negotiating with the guard and recept to get a lot, which they did not help us to get. It was only that I was lucky a wedding guest left
Rooms are basic. Toilet has no shower door or curtain and toilet gets all wet and you get your feet wet everytime you have to go. An annoyance.
Bedsheets don't look like they are new. I doubt they changed since the last occupant.
Now have to bear through this wedding noise and can't sleep till they complete packing up and who knows how long...
Read moreThe hotel room is superb clean even for their desk, bathroom and floor. Thumb up to their housekeeping team here!
Their night guard and Malay male staff are very helpful and friendly. They are always ready to help.
This hotel provides good quality service and equipment. The material of facilities is considered in top grade.
The garden view of family room is really soothing my mind. I like the row of tall pine trees. It is really a perfect stay here- calm and serene at night. Soundproof of the room is maintained well. And the price is affordable. Well done Kluang...
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