Avoid this place! There are way better places to stay for less money. Avoid this hotel at any cost.||We stayed for two nights, half board, in this so-called 'resort' and did not like it at all. I can't understand why it's got such a high average score on review sites. First of all it's one of the hotels the furthest away from the riverbank so the distance to the park/restaurants/shops is the longest. When we checked in we got a room in the main building underneath the lobby and dining room. The corridor had more bugs then usual for this region. When we entered the room we were met with the oder of musky, damp, wet clothes/mold. The walls were covered with spots and patches of mold. It was suspicies there was an air freshener in the room. The room looked dated and was very worn down. There were marks, scuffs, ... on every furniture and pieces of furniture were missing. There was one window covered by a dirty curtain that was probably older then myself. The bathroom was old and worn down to, new waterheater was build next to old showerhead. The room was not clean.||The evening dinner that was included was not buffet style and was cold and tasteless. We had to sit in the back of the kitchen together with a lot of junk to eat. They gave us some plates of meat and vegetables. Then waited 15 minutes to give us rice and plates/utensils to eat. By then the food was already cold. Also one of the dishes was overcooked dry meat. This was very disappointing and the second night we decided to go out for dinner instead.||Breakfastbuffet was crowded and not well maintained. Dishes was missing for longer periods. Food was tasteless. Only good was the fresh omelet making. Coffee and no flavor at all.||For a positive note the airco was new and worked well and we also liked the swimming pool which could use some renovation (chairs were old and tiles...
Read morePrimitive, back to basics, unique! The remote village of Kuala Tehan offers so much! Great food, great People, great accomodations and the oldest rainforest in de world. Therefore the rainbow guesthouse fits right in. It's not for bigger groups like us (5 adults) but more for a couple with or without children. If you expect to have a luxury stay here this is not for you. Everything is very basic but it was cleaner than most places we visited. If you like adventure and don't care about luxury this is...
Read moreBasic guest house with everything you need if you do not need any luxury. The rooms are clean and hygienic. Very good value for the price we paid.
There is no reception but when you ring a bell they will be right there to give you the key. Worked the same when we wanted to check out.
We had to move our reservation by a day but that was no problem for them.
The communication could be better but did not pose any...
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