OYO 427 Hotel Kristal — Hotel in Selayang Municipal Council

Customer service is lousy. I had to tell the staff 2x that I need my room to cleaned up. No kettle/Coway water dispenser. Room service staff cleaned my room but didn't close back the toilet window. He pushed the window so far back that I cannot close the window myself. Will not come back here again, even...

Worse hotel ever with bad hygiene and broken toilet pipes as whatever flushed in will re-enter the bathroom floor as you won't realize it until it stinks. Army of ants everywhere even on the bed. Bad plug points that causes multiple short circuit event. Had to check out the same day we checked in and...

MANAGER ZURA NO BIZ CARD TOOK MONEY FROM FLOAT. 1/2 LATE CHECK OUT NO EXTRA TIME GIVEN. NOT SCARED IN FRONT OF GUEST SAID ITS HOTEL POLICY. TOOK RM 20 ASK JUNIOR STAFF A MALE MALAY TO PUT IN HER BAG. PER DAY 20 ROOMS RM 200. POLICE ON STANDBY FOR A WOMAN SO DARING TO STEAL...