Casa de Ana — Hotel in Cancún

I will be leaving Casa de Ana in 2 days via the hotel's airport shuttle. Benito and Mayret made my budgeting easy because the amount to pay was always the same each day in cash. They also reserved my room for 1 month ahead, so I did not have to always check in and check out during my stay. I told them I'd do a review because I owe them for storing my belongings several times and for no extra charge when I was traveling. Mayret's only input was that she preferred the review to be published here. This is a very secure hotel with a heavy door and a single entrance corridor to the communal area. Anybody who enters must have a key and first walk past the family's quarters. My hotel room also has a heavy and secure iron door. Alejandra, who cleans the room, has not once thrown away any receipt or other personal item. I rate her cleaning above my own standard. I had severe issues with allergies to the handsoap and definitely the scented toilet paper that I hadn't experienced before, but which I solved by storing inside a plastic bag. I stayed here for over 1 year, and Mayret and Benito were always friendly and approachable -- and definitely understanding of my situation. A significant improvement during this time was the installation of a backup generator, which meant I could have Internet and lights in case of a general powercut. I mention all these things because these were faults I experienced in other hotels in Cancun. Mayret also offered to take delivery of my new debit card, which shows how kind this...

Went with a group of 6 and this was the first accommodation we stayed at during our 2-week-long Mexican Yucatan tour. The room I stayed in was nothing special, but had a weird, dirty feeling to it, and there was no hot water, so I couldn't shower. I didn't hear news of insects from others luckily, but one kitten got in. The communal place/outdoor kitchen was a bit unclean and messy. The bed was average, it was good to sleep over the night. The host was kind and clear about what we needed to do.

While taking out the keys from the safes we almost got into a shooting or something as some from the opposite house lighted some kind of firework and then immediately two huge pickup trucks with armed policemen arrived and talked something with the person. We were pretty panicked during this, still trying to figure out the safe codes.

Overall nothing special, but if you need somewhere to stay at cheap,...

For 314 MXN a night, I believe you cannot ask for much more. I give it 3 stars because of 3 things:

The family that takes care of the place (very nice people by the way), wake up very early, so you wake up with them around 7 AM. They have kids so it’s very very noisy. Also, our room was right next to their house, and between us there was a machine making extremely loud noise, so it’s uncomfortable.

The place is clean, no complaints. We had everything we needed. But also the location is very bad, but it’s really not their fault. We asked our taxi driver if it was safe to walk around that neighborhood at night and he said “no” like 5 times “at night it is best you stay home”.

There’s no bus or colectivo near the place so you have to walk around 30...