Hotel Adhara Cancún — Hotel in Cancún

I stayed here for one night at the end of my Mexico trip. I contacted the hotel directly via WhatsApp to inquire about late check-out packages since I had an evening flight. They offered me a competitive rate for a 18:00 check-out, which I appreciated.

The location is conveniently close to the ADO bus terminal, allowing you to reach the hotel from the airport or a long-distance bus at a reasonable price without needing a taxi, provided you don't mind an 8-minute walk with your luggage.

My room was spacious and well-equipped. I enjoyed the large, firm king-size bed, which suited my preference. The shower was good, and the room included a big desk and a filter coffee machine. Unfortunately, my room lacked a balcony, likely because I was placed in one of their more economical options.

The pool was large and suitable for swimming, though there were many children playing. However, I found some quieter times to enjoy it. There were enough sunbeds available, and pool towels were provided. Unfortunately, the hotel doesn't remind parents when their children don't follow pool rules, such as jumping. Conversely, they are quick to remind guests not to bring outside food, indicating they are attentive to certain activities.

Breakfast was good, featuring a buffet with an egg station, which I consider a significant plus. However, finding healthy options was challenging. A major downside was the absence of water at the breakfast buffet, which felt particularly stingy, as only overly sweet orange juice was available. I would appreciate more green options and a greater variety of fruits—there were four types of melons, but nothing else.

The hotel has a pool bar, which can get quite busy. I didn't use it, but I noticed the music management was a bit unprofessional, with frequent repetition of songs, pauses with no sound, and then more music. This is an easy fix.

If you have to stay in Cancun before or at the end of your trip, want a large pool and central location without spending a fortune, this hotel offers quite decent value in my opinion. I'd personally only spend as much time as required in Cancun itself, there are so many better (and significantly more affordable)...

I prefer to stay downtown because you can save for one and explore much more instead of paying all-inclusive and being gone the whole day. Have stood downtown before and this for me was the most quiet and relaxing hotel as it is a few blocks from one of the main streets downtown and major traffic is therefore not much car traffic especially bus and truck traffic. It has a few groceries stores within walking distance as is many new restaurants on Nader Street which was a pleasant surprise just walking a few blocks . If you like to walk and explore this is a gem.This is a big hotel bigger than expected as I found out 1 night when 3 full size busses pulled up ( a flight was cancelled and this hotel has some good contracts to take in a whole flight ) so everything gets busy especially at breakfast which was included in my stay and for me it felt like a mini all inclusive with pretty much everything included plus cook to order egg station...now I was treated like royalty probably because I was very happy with the service at breakfast time that my cousin and I would drop 5 bucks because we were greeted very well and didn't need to get up for anything except to get food . The pool area is very nice courtyard and good suntan time from 8 to about 5 before sun disappears and chairs and tables are there but need attention as in replacing 😉. There is a bar with decent prices and good food also with good service. Security was also present and felt very safe and parking was a plenty available. Rooms were nice size and clean but no microwave and no fridge !!! They did have a safe though and toiletries were provided and rooms have balconies. No cash stations and they do not cash dollars..but banks aplenty within...

Spacious, but very smelly room. When we entered our room, our first thought was - maybe someone has died there? Thanks god, after turning on A/C on full force, smell disappeared or we have adopted to it. Hotel has a lovely small patio inside the territory with few activities for kids - various swings and sand box. Pool was really nice and big, but I was surprised, that I was heavily bitten by mosquitoes when I went out from the pool. After laying 10 minutes on sunbed, I was bitten 12 times!!! Mosquitoes (especially on evenings) are a real problem near the pool. Although the staff stated that pool is working until 10 PM, every evening you could take a swin until 11 PM without any problems. Here is a bar on one side of the pool, but it's hard and non-convenient to use it, because of missing menu's. They are providing QR codes to get menu's, so you must take your mobile phone if you want to check prices and availabilities, what bar could offer. Location is not good. There isn't too much what to do outside the hotel - all bars, activities, supermarkets, parks and nightlife are at least 15 minutes away on foot. It's a very quiet area and there is nothing to do at all. No music channels on the TV in the room. No refrigerator in the room to keep drinks and water cool. Free shuttle is useless, because it's hard to use it - it runs only few time per day and in very awkward times. Internet connection was fast and stable. Staff in the reception could be nicer and more helpful, because when we came to ask something, it felt, that they want to get rid of us as soon, as possible. Also they worked super sloooooow. And they didn't cared, that queue at the front desk was getting longer and longer only because of...