I arrive here super early 6am , no problem I wait to 8am and the girl at the front desk doesn't allowed me to check in she want to charge me $800 mxp more , She told me that I have to wait to 3 pm, I cancelled my reservation and call to the Hampton hotel the woman who attended was very nice and kind and told me that they don't charge extra money to check in early and that they have rooms available, obviously I get a Uber and went to the Hampton hotel, I think sometimes humans don't want to be nice and kind to others but as a manager of a hotel you have to search for people who cares and believe that being kind and nice to others matters. 1 star for the mean service of the girl at the front desk. EDIT 12/31/22 : And thank you for your apology In my review but I never go back to this hotel ... I...
Read moreGreat hotel room. Unfortunately, there is no microwave or refrigerator in the rooms and could not get the AC unit to work. Definitely would like to have washcloths, not just hand towels to wash my face and body with. My room was nice, open and clean. Upon opening the door, there is a lil card pocket on the wall. When you place your hotel room key card in that pocket, leaving it in there, you can operate most of the lights. My room had a good view of the city area. When walking out of the hotel the Fashion Mall Chihuahua mall is literally on the same premises...
Read moreCame with a friend who was attending a conference. Room was very clean and well cared for. I believe this is a new hotel, but still have nothing but great things to say! The staff in every respect was courteous and very friendly. The breakfast was very good. It seems to be a good location, beside a mall that includes a casino! Would certainly stay again if ever again...
Read more