Casa Cometa — Hotel in Oaxaca

We paid something over 100 dollars for a room with a view, which is grossly overpriced by all means. Immediately after arrival we got to know that the receptionist does not know a word in English, the room is super tiny, view is nice but spoiled by ugly fence. There was a ton of mosquitos in our room. Terrace is shared with another room, pool is shared too. Water in the pool was a bit murky, but nothing too bad. Breakfast is super overpriced (200 pesos for omelet, you get amazing burger for 190 in luxurious Restaurant in Zipolite for that price!!!), they do not serve any other meal during the day. Hotel is really far from everywhere (approx. 35 minutes by walk). If you try to relax by the pool and enjoy some chill get ready for staff hanging around and chatting quite loudly without any kind of concern that people might want to try to relax. The last thing to mention is that the place lacks any kind of vibe or soul and it feels completely unattended. Overall it is just really pricey place to...

Although, we had to cancel our reservation at this property I felt the response we received warranted a review.||||We were scheduled to stay three days at Casa Cometa following a multi-day trip over the Southern mountains of Oaxaca. Unfortunately, my wife became ill and required medical attention. After much deliberation we decided it would be wise to cancel our trip and return to our home in Canada to check out my wife's issues. I contacted Casa Cometa after the deadline for free cancelation. After relaying the reasons for the cancelation and was surprised to received an immediate response that the cancellation would be processed free of charge. Also, I received follow-up e-mails enquiring about my wife's health. ||||We are planning on returning to Oaxaca and given our experience with Casa Cometa I would not hesitate...

Very bad service, staff might have been friendly but were really poorly trained. - for half of our stay the electricity was down, we had to sleep without AC (and with no mosquito net/door frame), and receive no appology for it. When the electricity is off, the shower only has cold water. I undertand it might not be the hotel's fault... but the least they can do is ask us how we're doing during our stay ? We felt like we were bothering them while staying in this hotel. Oh, and when you book through booking, they ask you for a wire transfer. No credit card accepted on site: only cash! 🤫 Now for the good sides: view is beautiful, shower was great (when working), bed was large, and one staff member was very nice (older gentleman). I wouldn't stay...