Traveled with my older teen and really liked the location for the hotel. For location, I would score this hotel high. You can literally walk everywhere: forts, museum, shops, bars. We are both pretty fit and would caution this part of town if you have a stroller, walker, wheelchair (forget that), or use a cane. The streets are cobblestone and not for anyone not fully able. If you like Old San Juan, I’d recommend pretty much any other hotel. The decor is gorgeous, but if you look closer, it masks other issues. I know the area is tropical and know there were recent hurricanes, but the effect of mold on my system nearly sent me to the local MD. Hyatt or Marriot would be better picks. There is a restaurant in the main entry space, but no information provided on what, when, how to dine there. Multiple front desk staff pulling double duty and not super helpful. The rooftop is nice and actually when I was up there, I never saw another person. Rooftop tubs are the coolest feature, especially at night. The pictures do not show the true size of them. I would say you could fit two Shaquille’s in one tub. ||If you call the hotel, keep trying. It is rare anyone will answer and I know for a fact the they do not return phone calls.||We are at the Hyatt (two blocks away) every morning and spent much of our time out of the room due to not liking the room at all- we had a suite too. We also used the concierge at the Hyatt multiple times due to how awkward it was at Casa Blanca. If we return, we will stay at a pricier place with a pool vs. the tubs. Also, once we rented a car - through the Hyatt again, we had a blast touring the island. The locals were...
Read moreEvery aspect of this property exceeded my expectations! The views from the rooftop may be what you oh and ah over at first, but it is the attention to detail, the staff and the cleanliness of this property, not to mention the central location that will have me coming back again! ||Thank you, Eric and your front desk team for a warm welcome after 11 PM our first night. Each morning you greeted us with kindness and information to help our stay be more productive. Thank you, Andy, Carmen and Hotel team for a delicious breakfast thoughtfully served each morning. Dinner was exceptional too! I did not get the names of the cleaning staff, but they worked tirelessly night and day to keep this properly spotless. If you are a neat freak, this is your place!||Lastly, I would like to comment on the tasting room, on site. The room was elegant, and the tequila was exceptional, but what I would like to point out is Renata, who is not only knowledgeable in tequila and how it’s made, but of the company itself. They are lucky to have you!||We will...
Read moreI spent 4 nights at this ‘boutique’ style hotel. The staff are very anxious to assist in whatever you may request. This is a simple, good hotel, good bed and bathroom. TV was good. If you do have a car, it is parked securely at their lot, under key. It is a little bit different, to go and ask the staff to unlock the gate, when you come and go. But it sure is worth it, to have your car safely stored. The staff wants to help, offering eating places, assisting you in anything you might need. The room came with a small heater, and fan that you can plug-in if you need to do either one. There are plenty of electrical cords around, and TV is flatscreen. The WIFI worked well in the entire hotel. |There is a nice common area that has tables and chairs, along with a sink, TV, and speakers.||Over all, I would recommend...
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