Riad rooftop atlas dades — Hotel in Boumalne Dades

Dishonest or Miscommunication?

We just left the hotel, extremely angry. First, I do want to say that the hospitality is great. The place seems to be a family business and everyone works hard to keep things running. However, it’s important to separate the quality of the lodging and food vs how nice or kind people may be.

The rooms are threadbare at best. The door to the bathroom is a plastic sheet, the water in the small (we are talking about smaller than a Japanese toilet in Tokyo) sink trickles, it does not run. The shower is a wet room with a plastic sheet at the bottom that does a poor job as a water barrier. Water also just trickers and you need to wait at least 10 mins to get hot water. After a shower, water is everywhere, so make sure you bring slippers to wear. The heater vent does not swing and there is warmth only by the door, no where else in the room. We had dinner at their restaurant and the lamb and beef were both chewy and rubbery. These are all things that we can deal with given that the people seemed nice.

The one thing we could not deal with is the trickery with laundry. We were on our way to Marrakesh from the desert and really needed to have some laundry done. When we got it back the next morning, the laundry was wet and smelly. The man at the breakfast counter took our money and claimed he did not know anything about it. He was not willing to give the money back. If they could not do the wash and dry, they should have just told us instead of pretending that they could. Perhaps this is the norm and they did not make it clear that they just wet your clothes with no detergent or soap and give it back to you? We now have a bag of wet laundry (in the middle of winter) and will need to have it re-washed in Marrakesh.

We’ve had a great trip so far with wonderful Moroccan hospitality. Unfortunately this hotel gives...

My clients stayed here for 2 nights. My clients says "Amazing stay at this 𝗥𝗶𝗮𝗱 𝗔𝘁𝗹𝗮𝘀 𝗗𝗮𝗱𝗲𝘀 The staff were great, and many thanks to Moha and Nabil. They made us feel at home with extras, such as shopping for spices for us to take home and helping us with our laundry. We recommend a home cooked dinner here! The room was comfortable and clean. We really liked staying in this Riad very close to everything.|Moha explained a lot to us about Boumalne dades and dades Gorges, including all the ways and off-road to the Nomads.|The Riad is beautiful, with all lovely details.|Moroccan but modern. It’s quit and relaxing. to make your stay perfect and comfortable,|The breakfast is great, enough to start a busy day and if you want, you can also have dinner. My client had dinner every night and every day something else. Good Maroccan food, fresh and tasty.|It was 3 times I heard that from my clients. I diffnalty recommended.|thank you so much,...

Staying at Hotel Riad Atlas Dades was an absolute delight! The charming decor, warm hospitality, and breathtaking views of the Atlas Mountains created a truly unforgettable experience. The rooms were spacious, clean, and exuded an authentic Moroccan atmosphere. The staff went above and beyond to ensure our comfort, providing excellent service and valuable local insights. The culinary offerings were a culinary delight, with each dish showcasing the rich flavors of Moroccan cuisine. The hotel's location allowed easy access to the stunning Dades Gorges, making it a perfect base for exploration. Overall, Hotel Riad Atlas Dades exceeded our expectations, making our stay a highlight of our trip. Highly recommended for those seeking an enchanting blend of comfort and...