Hôtel Marmar — Hotel in Ouarzazate

The only bad experience i have had in morocco so far! Arrived Ouarzazate at around 9pm, we thought we would go to the hotel directly and check the condition first, the reception who i think was the son of the owner gave us 4 different prices which were higher than booking.com (with/without heater and with/without breakfast), and wanted to confuse us that those were lower than booking.com. Anyway i told him we’d do the booking thru booking.com right away so we could rate our stay later, this horrible person told us he would cancel our booking and he had the right to do it. So i asked if he was being such a mean person and forced us to pay the price he wanted, he said YES. I told him i’d rather sleep on the street than being bullied like that. Moreover i wouldnt feel safe to stay in a place run by such a horrible person. Anyway he said if we refused to pay the price he wanted, then we needed to get out. I told him i would write him a very nice review and then he thrilled us that he would call the police and he had cctv as evidence. I wonder what police could help him with us just standing there being bullied. Anyway we found another very nice place to stay later, lower price with heater, extremely good service and location, honest people who would even take us to local place for dinner later. In conclusion, I wouldn’t recommend anyone to stay here but any...

I was still a bit sick from whatever I caught at my stay in Agadir over a week earlier (possibly from the hotel there).  I was in bad shape - the staff member Mohammed hailed a taxi at 1045pm & explained to the driver that I had to go to an after hours pharmacy.  I asked if they had any orange juice in one of the refrigerators for sale when I came back from the pharmacy - the other staff member, Ibrahim, fresh squeezed a huge glass of orange juice for me in the kitchen no charge.

Everything was clean in the hotel (which in my experience in Morocco has been rare to find in hotels). This was including the bathroom floors, which were spotless, which are never clean at the hotels I've stayed at in Morocco.  Every member of the staff was extremely friendly, helpful, and personable.  The receptionist explained all the sights to see in the area & how to get to them immediately upon my arrival.  Hotel was 5 mins from the bus station and in a good location overall. Breakfast was delicious.  Pricing was reasonable.  Zero issues.  I've stayed a grand total of over 4 full months in Morocco at no less than 11 different hotels including this one, and this one is easily hands down the absolute best. Awesome job to the...

For me it was a 5-star stay for hospitality and cosiness. I stayed in room 220 which was spacious, spotlessly clean and had a comfy bed with nice bedlinen. The bathroom was brand new and the shower pressure and temperature control were one of the best two in my 45-day trip around Morocco. The breakfast is served in an in-house cafe with wonderful outdoor seating under the shades of mature trees. Aziza at the reception was always friendly and willing to help. Yussef and his colleagues in the cafe are also smiley and happy to chat and serve. Came for 1 night and ended up staying for 3 given all the factors described above:) the location is super as it is close to all transport hubs and walkable to the city centre. Ask for a walk-in rate and you will be pleasantly surprised:) There is a noise from the traffic but in my room it was not as annoying as others may have suggested. The hum of the perfectly functioning aircon will be your sound insulation:)

Shukran, hotel Marmar, for the perfect end of my...