I spent three room night at Hotel Keio. Check in experience not much satisfied. Receptionist staff didn't explained about of hotel such as about dining room, room service, etc. Room was clean and a little bit narrow. TV channels are not working especially. If I want to watch TV, need to call reception to get TV channels. That's not convenient. Bathroom amenities are good and bathroom is clean. Water pressure is very good and hot water available. Housekeeping services are good but need to improve detail attention. Lift available but one time not available maybe under servicing. Breakfast experience is poor. Dining staff not welcome and not greeting with smiles. Only two options for breakfast foods and they serve coffee. Drinking Water need to request. Customer service need to improve. No service in the breakfast service and even not wear uniform. Need to train to the staffs about customer service if called hotel. Air Conditioning is good and room was...
Read moreRooms are decent, it's just the Services that's bad, employee are talking way too loud in the hall way. we can hear it inside the room about the Gossip. and the Room service waitress are way too Lazy about their job. Told them to bring the change, or I'll just pay for the food at the check out but they didn't bring and change but still ask for the Money, I asked if they'll go get a change after I pay, then They said I'll just have to take it from...
Read moreClean and tidy room with good customer services. Fair price and breakfast included (Not Buffet). Great location and public transportation...
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