After a long trip in South island visiting most of the top 10 holiday parks, this was our last and the worst top 10 holiday park we visited where in we checked in at around 7.30 pm and it was freezing cold in Oamaru. To our surprise the kitchen had no utensils, no dishwash liquid ,no clothes to wipe and no rubbish bins provided in the kitchen where we had to go out in the cold for disposing anything which was different from other holiday parks.Moreover, the heat pump in the shared kitchen was on while we got into the kitchen and started cooking around 08.30 pm, but out of nowhere a guy just gets in switches off the heat pump and leaves. We were so annoyed at this because he didn't even let us know that he was gonna switch it off and its a basic courtesy to let us know especially we had our infant with us in the kitchen too. When we approached the reception to request it to be turned on for a while, the staff was so rude that he just replied that he should be called only for medical emergencies. We just continued without wasting much time and then the next morning the same thing happens when we were preparing breakfast at 9am where a lady staff comes and switches it off and when asked she says it's left on only from 6am to 9am which is so unfair. Anyways this place is not infant friendly and cannot be ranked superior in the Top 10 holiday parks. I happened to see a review where the holiday park host replied that there were no utensils because they were taken away but I could see a CCTV camera installed there...
Read moreUnfortunately I can not recommend this holiday park. There was two showers servicing our end of the park (apparently there is more at the other end some distance away but I was not told about them) …. I waited over an hour in the morning for an available shower. I was still in the shower at 10.15 am ‘after check out time’ …. To my surprise an aggressive toothless male came storming in to clean the bathroom. Another young girl was only partially dressed. He did not knock or give any warning. I do not know why he chose to clean the women’s bathroom first , he could started the men’s first. It seemed he was just trying to prove a point. I think he took the opportunity to come in to the showers while ladies were still dressing…. and it was very distasteful. I expressed this at the time and so did another mature lady. Very very poor behaviour and not acceptable at all. Especially given we waited so long for the shower, and it was no fault of our own. Not good 😌 I since found a nice holiday park near Holmes wharf by the water. Will definitely stay at this one next...
Read moreWe checked in through Top 10 Oamaru holiday park on 23rd june 2025 at 7.30pm.The staff was really unfriendly as the heat pump in the shared kitchen was turned off at around 08.30 pm while we were cooking and when we requested for the heat pump to be left on as we had an infant with us, the staff refused inspite of the temperature being as low as 1 degree Celsius. It would have been understandable if there was any notice of some kind regarding the timings of the heat pump before the bookings were made or during the check-in.Hence,we wouldn't recommend this Top10 holiday park to anyone traveling with an infant.Additionally, the kitchen did not have any dish washing liquid available which is usually available in other Top 10 holiday parks.Moreover,there were no rubbish bins provided inside the kitchen, which meant we had to go outside in the cold to throw the rubbish.Overall we request Top10 to remove the superior status given to this...
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