Overall I recommend this hotel. We stayed in a family suite with one bedroom with a queen bed and one room with bunk beds. There is one bathroom, living room and huge kitchen. It has a lodge feel. The staff was helpful with our luggage, with bus directions to local sights and even dealing with a broken glass. We ate at Brushetta three times (despite our kitchen, we will get to that). The food was slightly overpriced but tasty. The room was clean but I think the staff only cleans it when you request it. We asked for extra towels - delivered right away, broken glass - cleaned up right away no charge. The tvs worked well with tons of kid channels and the neighborhood was very safe. Easy to get to all local sights by 25 cent bus ride. Also quiet room and street. |OK the negatives: didn't always have hot shower, the "pool" is a large cold hot tub, kitchen has only a hot plate which I could not even boil water with. There was a very strange assortment of kitchen dishes and utensils; but when I asked for salad "plates" (my poor Spanish) they brought bowls right away. If I was planning on staying longer I would have made an inventory of kitchen items to request and I feel they would have supplied what they could. ||We have been staying in hotels in Panama City and this hotel is on par with...
Read moreOverall I recommend this hotel. We stayed in a family suite with one bedroom with a queen bed and one room with bunk beds. There is one bathroom, living room and huge kitchen. It has a lodge feel. The staff was helpful with our luggage, with bus directions to local sights and even dealing with a broken glass. We ate at Brushetta three times (despite our kitchen, we will get to that). The food was slightly overpriced but tasty. The room was clean but I think the staff only cleans it when you request it. We asked for extra towels - delivered right away, broken glass - cleaned up right away no charge. The tvs worked well with tons of kid channels and the neighborhood was very safe. Easy to get to all local sights by 25 cent bus ride. Also quiet room and street. |OK the negatives: didn't always have hot shower, the "pool" is a large cold hot tub, kitchen has only a hot plate which I could not even boil water with. There was a very strange assortment of kitchen dishes and utensils; but when I asked for salad "plates" (my poor Spanish) they brought bowls right away. If I was planning on staying longer I would have made an inventory of kitchen items to request and I feel they would have supplied what they could. ||We have been staying in hotels in Panama City and this hotel is on par with...
Read moreWe were not impressed with this hotel. The first room we were given overlooked a yard with a constantly barking dog tied up next to a dog carrier... we asked to be moved and we were graciously accommodated, which we appreciated. However the new room had other issues. Most of the light fixtures were non-functional, with either burned out or completely missing bulbs. The TV remote also wasn't working. The bathroom had sharp-edged decorative tile around the commode that hurt our feet, we needed to use a towel there to provide some cushioning. ||||The restaurant was convenient but just OK. Dinner was pretty good but the server at breakfast had an attitude - I think we made her go to work earlier than she wanted? Beware if your Spanish is limited! Both our dinner and breakfast meals were missing items listed on the menu, when we tried to point this out to our breakfast server we were given a blank look along with a distinctly "so what?" attitude...||||With the location and charm that this hotel is capable of, it wouldn't take that much to make it better. It could be really top-notch with a bit more attention! Since it seems this hotel is nearly always booked, the owners ought to put some of their profits into some much-needed...
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