Hotel colibrí — Hotel in Chiclayo

Terrible attitude from most people at hotel, especially from the Reception Desk and post particularly on the part of employee with surname QUESQUEN. His attitude is the type that shames the entire country named Peru. He will not answer phone because he is too busy laughing and talking to other young men who work there. When I told him about my complaint, he puts on a clown face and a permanent cynical smile. One of the other young men was like that too. The hotel's Internet is really bad. Finally, the restaurant is one of those places that puts Peru to shame in the face of the world. The lady who runs it is really pathetic. On top of everything, there was nobody to complain to with regard to any of the above. I did write my complaint in the Complaints Book available there (by law), but they didn't make it easy for me to use it. My complaint is No. 000007. (On that book I saw previous complaints from guests who had - among other things - lost electronic items, which were stolen from them).||Please note that we moved out on 12-Dec-2015 and found a wonderful little hotel by the name of Hikari, apparently owned by a Japanese Peruvian. Now, that saved our stay in Chiclayo for the...

This hotel, I don't know that I would really call it a hostal, is situated on a busy traffic circle, but the location is still great. You are right next to the Paseo de las Musas, which is a short, but pretty stroll. You can also easily walk to many of the popular restaurants, parks, and churches. The breakfast was pretty good: eggs, bread, coffee, and juice. The guys at the front desk were very nice and helped me when I had questions about where to go for...

Very friendly and accommodating staff. Great value to the rooms, ask for 1 of the 8 or 9's for a great cross breeze and a bird's eye view of the all the street action (308, 309, 408, 409, etc) Mini fridge (great for leftovers) comfortable beds, large and clean bathrooms, towels, soap and toilet paper provided. The onsite restaurant, The Kavat, is also a standalone gem worth visiting for its over the top...