Gracey Dive Resort And Restaurant — Hotel in Dauin

the time we reach gracey dive resort it was sometime around 0530pm. ||Moment we arrive no one at the reception and we had to go around looking for the receptionist. Once check in went to room and wanted to take shower after a day of travelling, the bathroom light was not working expect a small build which is glowing.||Informed the reception, their reply was "yes it was broken, we will change tommorow as the maintenance staff is off work already". No light in the showers and staff know about it and know we are checking in the early evening and didn't fix it....what are they doing for the whole day?||||Reception was calling someone, most likely person in charge, I know about of visaya so I can make out what they saying. Interuppt the staff on the phone so I can speak to the person in charge on the phone but wouldn't let me, when finished the phonecall, staff say don't want let me speak to person in charge on the phone as she will get scolded.....I paid to stay here and you expect me to suffer for your mistake ? ||||Finally I said ask whoever is the next person in charge on the resort, suddenly the staff who was in the phone and her colleague said they are the person in charge, 2 staff claim they are in charge and yet they couldn't provide me with a solution.||||Ask for a refund they reply no way to do it, It keep dragging on and on and till my boiling point and I just returned the keys and search for a new accommodation nearby. ||||From moment I check in till I left, the whole exchange only last for less than 25mins only. ||||I will bringing up this issues with booking.com, I work in the travel industry so I will make sure my colleague never go with this resort.||||Just one bad experience is enough||||Check in date 10 Aug,...

It's time to write a review about this place! so, I came to this place for the first time in January. I lived there for 9 days. Initially, I liked it here, but then I noticed that they charge me for everything! On departure, the local staff left a very large negative residue. I asked to call a taxi to the airport, they told me it would cost 1600 pessos, I almost choked. I didn't expect this, it's a pure divorce. I took my things and went out on the track and took the same tricycle for 300 pessos and then my friends said and it's even expensive. And so at the end of May, I decided to come buy and have lunch at this place as a sign of remembrance and embrace the same situation. Asked to change clothes, they said no problem, we changed in their toilet. we ordered food for more than 1000 pessos, then when we were shopping in the street shower, my son and I washed the sand off our feet. they came running and said 350 pessos from you (100 from me for a shower, 50 from my son and 100 pessos for changing clothes) What a horror. I should have said that it was all for a fee, but while we were there, the locals washed their feet for free. So, fellow Europeans, this institution is focused on Europeans in order to rip off money from us as much as possible. I really love the Filipinos, a great people. But such representatives spoil the impression of Filipinos very much. I strongly advise Europeans not to visit this place. They seemed to be happy to take money for air and run around counting how many times you inhaled...

Hello sir/madam i give a star review i can say that the beds are comfortable and made daily, I've stayed here 30 day's in the last 3 months so i can say that i can give a honest review. The wifi is slow at the best of times and even slower in the rooms. (Globe internet only works 2g or 3g ) and is appalling as well. The staff are very friendly and polite. The 1 st visit they had limited meals with no fish available on the menu (dive resort no fish go figure ) but this has changed and is on the menue now, bananas shakes are very nice. There seems to be a lack of money for change as the local atm only gives you thousand paso notes, credit card facilities are available now. Smoking is a problem that should be addressed like guest smoking in the toilet and in the meals area i dont like smelling like a cigarette. The shower needs to be fixed in the upstairs bathroom it is still broken ie not in good working order the maintenance person should address this straight away (should have been checked when they do monthly inspections. I did book a room through agoda that had a queen bed and a double bed this wasn't the case just a queen bed but the picture's on the web sight clearly showed 2 beds and was in the review of the room available. I will be staying here again in September if i can get a booking i need the wifi to be good as i need to be in touch with today with local evens and warnings...