Hotel Lagoas Park — Hotel in Oeiras

In general, a very nice hotel.

However, I highly advise you to pick this hotel if you're staying with a car, since its location is a little bit isolated from the commercial centers/downtown. Even the Oeiras Parque mall, which might look close enough, is a 30min walk distance from the hotel.

Still talking about cars, I can't remember a hotel with a such nice parking lot like Lagoas Park Hotel had. Plenty of underground parking spaces (even during the holiday weekend) and you can choose whatever you want, no additional fees, no ticket validation, no bureaucracy.

Although we had little contact to the staff (other than during the check-in/check-out and breakfast), they're always polite.

The room was pretty good. The A/C could be a little bit cooler, but still, did a decent job. The bed was comfortable, the TV was huge (one of the biggest I've ever seen in a European hotel) and a lot of channels, even the premium ones were available. Decent refrigerator, functional lighting, working safe and spatious bathroom. No issues with the shower (which is a plus, since the last hotels we stayed in Portugal curiously presented issues with showers/tubs). The view was nice and, overall, there was noise isolation at some degree. We only had noise problems in our first night, since several rooms on our floor were being occupied by some youth national team from Portugal (whose members were extremely loud, screaming, laughing and shouting with their doors open even at 11PM). In the Easter Eve, the hotel gifted us with a very nice "carrot", with small chocolate eggs inside. We really appreciated it!

The breakfast was very good: pancakes/crepes, scrambled eggs, bacon etc. I'd have liked to see more variety in breads and cheese/hams though. You could pick comfortable tables outside the breakfast area if you wanted, which was a plus. One of the male hosts though made us feel a little bit uncomfortable at times, but nothing that ruined our experience, that's for sure. Another suggestion would be tagging the cheese/hams.

The only thing I really missed from the Hotel, considering it was a 4* and considering the hotel level itself was having bottled water and coffees/teas as courtesy in the rooms (instead of being charged 1,50 € per Nespresso capsule). Many hotels in Lisbon (even 3* ones) provide these items for free. Other than that, I really...

Wow what can I say.... I was left speechless by the warm reception that we received at Lagoas Park hotel. We travelled as a family to celebrate my mum's 70th birthday in Lisbon and we were looking for a hotel to stay. We decided on Lagaos Park hotel due to the reviews, even though it was situated outside of Lisbon city centre.

This was by far the best decision we made as we received a stellar reception from when we arrived to when we left. We were able to explore Lisbon using the hotel as our base and the buffet breakfast was very filling. All of the hotel staff made sure we were looked after from the cleaners, to the waiters,to the receptionists. We really appreciated this and would recommend this hotel for a restful break.

The hotel staff went above and beyond to make our stay memorable and made us feel at home in Lisbon. The hotel has a shuttle service that picked us up/dropped us off at the train station and shopping plaza. They even waited for us while we went shopping and never made us feel like we were inconveniencing them!!

When we celebrated my mum's birthday, the staff did the utmost to make my mum feel like a queen. They arranged for a cake and drinks to be provided and were more than happy to take photos of us as a family. We even requested breakfast boxes to take with us on the way home as we had an early flight to catch.

As this was our first time travelling to Lisbon, we really did not know what to expect. We were certainly blown away by the warmth, humility and level of professionalism that we received. We will certainly be visiting this hotel again and would recommend this hotel to prospective travellers.

We learnt so much about the Portuguese culture and the language including 'Obrigada' which means thank you. We would like to say a special thank you to Pedro and Junior for going the extra mile to make our trip and my mum's birthday...

This was my first time traveling outside the US. Everyone at Lagoas Park Hotel spoke English and was extremely considerate which minimized any anxiety I was experiencing before I arrived. Just by the interaction with the employees, I can easily tell that customer experience and satisfaction was there #1 objective. As such, you can imagine that everything else fell within customer satisfaction". Everything else inducing, the food quality, room cleanliness, overall cleanliness of exterior and interior of the hotel, amenities, charm of employees, etc.

The breakfast buffet is not your ordinary American continental breakfast, but this was far superior! The buffet had a Maître D'. He was superb and had the buffet always fully stocked extremely orderly and clean. You can just tell the employees respected him and therefore, had a topnotch system (i.e. well-oiled machine).

The concierge or front desk, both here seem interchangeable which is fantastic, provided shuttle transportation at the exact times I needed and if shuttle were to run behind schedule, they would call and inform you. Outstanding!!

I am one who very seldom gives praise and finds faults in a lot of people, places, and things, but here...not a one! In my opinion Lagoas Park is a 4.5 start hotel! For foreign travelers, although the US is accustomed to tipping...please do so here as well. I was ignorant on tipping practices in Portugal and the employees are so professional that they will provide excellent service and remain charming despite not being tipped. However, they like all others in the service industry, depend on tips to survive. So, at a minimum, a dollar here or there is nothing to a traveler, but means the world to them. I recommend and personal vouch...