Bad accommodation overall. This was booked by mistake for me but i decided to stay anyway which was a mistake. I slept only 3-4 hours a night and woke up with bad back pain each time. The bed was bad, really worn off, curved from so much use; the sheets were cheap quality so they overheated and made me sweat and gave me an itching feeling. The pillows were the worst I ever encountered. I never though pillows could be that bad. I asked for other pillows, the guy at reception on Friday, Sept 1, 2023 assured me he will speak to housekeeping and send some but he never did. Poor customer service. The check in lady was the only one providing a bit better service. The balcony was divided by a plastic sheet but you could see through and neighbours could look around and see inside our room. We also had some very noisy american neighbours and made sleep even worse, slamming the doors, listening to loud music, swearing a lot. The breakfast was bad as well. Some sausages floating in water and no taste, the scrambled eggs were full of oil, the vegetables were like plastic. The only good thing from there...
Read moreWhere do I start? A really strange property once opulent and clearly a lot of money spent on its upkeep as it’s pretty grand, marble floors and a classic feel.||The reservation staff were ok, as we were blighted by ‘the computer says no’ on our early arrival hoping to check in.||Our room was beautifully decorated and in the whole clean with nice interior designed chic decorative pieces, but incredibly the other details let it down, with broken toilet roll holder, grout in need of refreshing, chairs with a tear and paint stain and big lumps of unfashionable dated brown furniture. Such a shame as the room was large and bright and potentially beautiful, but value for money it was.||Parking was an issue as it’s in a very busy boulevard, and the pavement outside, broken and uneven, just so many contradictions as I have no doubt that it could once again be...
Read moreI book this hotel without many expectations, is just good for its location( right above a club i enjoy going to).|The rooms are not bad, but the furniture is as old as me. Sure, let’s call it vintage.|The breakfast is absolutely horrible. Everything tasted wrong, including the beverages!|The STAFF is the worst ever! I have never in my life experienced such unqualified people! On the review i left them on the app i used to book the room they actually called me a liar and said everything i wrote was a damn lie. Nobody taught them PR either. |The receptionist calls all rooms 10 minutes before checkout. At 12 sharp the cleaning lady started shouting at me, saying i am inconveniencing her clean schedule by still being there. This happened while i was heading out! They dont deserve clients!|AVOID...
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