Very disappointing, they are not professional at all. I spoke to the lady at reception about leaving the car for a few hours after checkout and she said it was okay. But when I left the courtyard, the car's bumper got caught on the posts at the entrance gate and broke. The courtyard is 60 cm higher than the street level, but there was no one at the reception to help me get the car out without damaging it. When I complained, they said they were sorry but that they had forgotten to tell me that I had to drive around the house and not straight out of the parking lot. It cost me €300 to repair the car for one night only which cost 60 eur. I am still waiting for compensation but don't imagine I will get anything. They promised me 50 eur if I take down my bad review from booking...
Read moreThe service here is awful. Half of the time there is no personnel on site, and the other half they forget to tell you that their parking is 50cm higher than the street level and has 3 big pikes which will ruin your car when leaving the so called "parking". Plus the owner is very rude and will do anything but assume responsibility for the damage which cost me 300eur + to repair (car shield completely came off). Wouldn't recommend staying here if you come with a vehicle. Severe lack of...
Read moreHotel is nice inside (room was ok) but the service and the parking are very bad. The owner was unprofessional and even more - misogynistic. It felt painful talking to him, a lack of professionalism that should be avoided when running a hotel. I am sorry but unfortunately I do not recomand an exprience in this hotel due to the parking and the service...
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