ValMer Resort — Hotel in Mahé

I don’t want to be unfair so i would start by saying that the propriety is very beautiful and exotic, the location is quiet, close to Baie Lazare beach, the room was big, also the terrace was nice and big with a seaview, they have parking so if you rent a car it’s very convenient. They provide umbrellas in case of rain and also pool towels.

Would i recommend it? No! Would i go again? No! I’ve been to Seychelles before, stayed at a rental and had more quality time than at Valmer.

The little details usually make the difference and this is the case of Valmer too: the bathroom is basicly in the room, for the WC itself there is a door but a formal one so noises and smells will be in all the room and for the shower there is not even a curtain ; THE MIGHTY INTERNET- while we were not there for spending time online, being able to speak with relative or to download an email in less than 20 min was impossible. The dowload speed was 0.93 Mbps so it’s basicly a household internet shared with a whole resort. Their answer was, quote “is not like in Europe here”. Pardon me, your country has 5G… we bought a local SIM and we used it the breakfast is included, i will not comment about the lack of its quality but i will do mention about the fact that they served expired butter on 26.12 & 30.12 serving butter from 12.12 and that i found hairs in the bread basket before arrival we received and email in which they informed us that there is a gala dinner for NYE at a supplimentary cost of 45 eur/ pers. Knowing about the curfew of the island (11 pm), i asked if the night will be until 12:00 am so we can enjoy the arrival of the new year and they said untill 01:00 am. One day before i wrote them again and they confirmed 01:00 am so i have written confirmations. In the night of the 31 of december, the last orders were taken arround 09:30 pm and by 10:30 pm all the restaurant was clear due to the rudness of the staff, cleaning everything and clearing everything from the table (they even took our champagne and when they realised it was half full they bring it back) so yes, we spend the New Year in the room paying for a Gala Dinner. Btw, not one single drink included, not even a water They never announce if the dinner is buffet or a la carte and the timeframe for dinner is from 19:00 to 20:30 so basicly it happened to arrive at 20:00 for a buffet dinner (which is almost 50 euros/ person) only to be rushed to eat in 30 minutes, the restaurant staff (with 2-3 exceptions) is very rude and always make you feel unwelcome. It is true that the same staff was every day in the 11 days we were there but this is a management problem, it shouldn’t be mine, as tourist. Unfortunately we had to eat at the hotel some dinners due to lack of options arround.

Also i have to mention that we are coming from Turkey and as a world known country for its hospitality, maybe we had a little bit too high expectation for a...

The place was good and relaxing. I dont usually write bad reviews but this is the worst hotel experience i ever had!

We have a problem with the food. we booked half board and unfortunately they have the same set of breakfast every single day. for the dinner there is no much of selection. we also notice that they are serving food from the previous night ( for example the food served on Wednesday was served again on Thursday you can notice if from the appearance of veggies and meat they are serving). there is no water/ juice for dinner, YOU HAVE TO PAY FOR IT!

During the check out we ask the reception to book us a taxi as this was included in the package, we have agreed on the time of pick up however the driver did not show up. we waited another 15 mins just in case the driver was stuck somewhere. we ask the reception where is the taxi as we will be late on our flight and the person in the phone was so rude he said they arrange the taxi and its on the way. 10 mins and the driver did not arrive yet. we call them again and waited for another 15 mins they were mad stating that the taxi is on the way. we told them we will book our taxi and told them they have to pay for it AS WE HAVE ALREADY PAID THEM FOR THE BOOKING however they are yelling at us and was asked to wait. we are very disappointed.

15 mins past again a drunk taxi driver finally came to pick us up and he mentioned that he is hanging out with his friends and the VALMER only informed him 10 mins ago that he need to drive us to the airport. It was clearly understood that the hotel promise a time to arrange a pick up for us but they forget about it and they are putting the blame on us why we cannot wait.

the way to the airport from the hotel was the scariest day of our life. we were so scared that the drunk taxi driver the hotel booked for us will caused our death. we dont have any choice but to go with this taxi as we are already late for our flight.

I just hope that if the hotel forget to book the taxi, they should have informed us immediately so we could have book our own taxi. we wasted almost 1 hour waiting because of this pretentious attitude...

We stayed at ValMer Resort (Baie Lazare) from 26 March to 4 April 2024 and we found this one of the best holidays ever. Although we've been to several beautiful places (e.g. in the Maldives) before we were amazed by the welcoming atmosphere, the excellent service and the beautiful design of ValMer Resort.||Accommodation: The rooms (we booked and ocean view suite) are big, clean and offer some convenient features such as a king size bed, air conditioning, TV, safe, coffee maker, kettle as well as a fully equipped kitchenette. We also enjoyed the wide balcony with a scenic view and fruit bats and geckos hanging around in the trees next to us. :-)||Setting and scenery: ValMer Resort is located close (4 min walking distance) to Bai Lazare, one of the most beautiful beaches in the Seychelles for swimming, surfing or snorkeling. The resort fits in very well with the landscape as it has been designed accordingly. Rocks, palm trees and exotic vegetation are appealingly integrated so that you get an authentic feeling of the Seychelles wildlife. ||Service and Food: Both service and food at ValMer Resort can only be described as extraordinary. All staff members have been very friendly, supportive and welcoming at all times. Receptionists straightforwardly took care of all of our inquiries, house keeping and room service spring-cleaned our room every day. We also got two Spa treatments which were very relaxing and can be booked for a reasonable price.||The service at the restaurant with a view (which is beautifully located next to the infinity pool) as well as the food being served was one of the best we ever experienced. There was a buffet for breakfast and dinner, which offered local high quality food and varied between different delicious styles such as, Creole, Italien, Asian or international. We enjoyed every night and every chat with the restaurant staff.||In sum, this was an amazing holiday and we can't wait to come back to the Seychelles. See you soon, ValMer Resort! ||All the best,|Diana...