Hotel FIS — Hotel in Štrba

Convenient location is all I could say that is positive. This could really be a 5 star review but the hotel lacks quite a bit. ||||The location of the hotel is really good if you're there for skiing. It's the only hotel that is right on the slopes. All other hotels in Strbske Pleso have their minibuses that drive you to and from the slops. If you've every been skiing you know how inconvenient that can be. Some rooms have a view of the slopes too. However, if you're more into having fun after a full days of skiing you're not in the best area.||||The other good was the reception staff who were really friendly and pleasant. Unfortunately, that friendly and pleasant feeling disappeared as soon as we had encountered other staff. Bar and restaurant in particular. It felt like they were all forced to work there. I doubt it would hurt to crack a smile once in a while. ||||The hotel itself looks very dated in parts even though they completed renovations 6 years ago. Some of those renovations look very dodgy. ||||The food was really average. Breakfast and dinner buffet were included in the price but the choice was small and mostly uninspiring. Every time I touched a plate I could feel that it wasn't clean at the bottom. I had to stop myself from looking into mugs cause there was always something left unwashed in the corners (really had to live in denial).||||The rooms were tiny. We got a family room that has a big bed and a sofa bed. The bed was really nice, big and comfortable (shame I couldn't enjoy it as my son kicked me out of it so had to sleep on the sofa bed). Sofa bed was above average for sofa beds. However, with sofa bed expended there was hardly any room for anything else. When you go skiing there's always a lot of stuff you take with you. And considering they sell it as a family room there's no room for kids to do anything in the room. The worst thing about is that our friends also got a family room at a slightly more expensive rate (12 euros a night cause they have 5 years older kids) and they got a massive room with practically separated areas which gives them enough privacy to at least do something when kids go to bed early. "Unfortunately, the hotel was booked out and there was nothing they could do." This is something I really wasn't happy about.||||They also have a wellness and spa which has a few different saunas and a small Jacuzzi. It was a nice way to top the day of skiing. Also, they have a good skies room and ski boots room which includes a hot air drying machine for sweaty boots :)||||The prices of drinks and food are close to those of ski resorts in Austria. Considering the facilities included and the quality of ski slopes not sure it's warranted.||||There's also a small kids play room, pool room right next to it which is convenient for the parents. Within the hotel there's a table tennis room but that's in what appears to be a not renovated area of the hotel. The room is small and can hardly play it.||||Like I said earlier, this could really be a 5 star review but the hotel has a few disappointing things that could...

Firstly, I would like to say that the whole hotel is really lovely place, where you can spend your summer and winter holidays. Hotel is partly renovated, and the rooms are nice and clean. ||||+ The food in hotel is the best food I have ever eaten in my life. It has the best location, because it is almost on the slope and you can also do some hiking around the hotel in the summer. It has also own parking plot with a lot of free space, even in the evening. Great plus is also its own newly build wellness with whirlpool and 3 saunas. In front of the hotel is small square, where you can buy some food or souvenirs and cross-country stadium where you can try cross-country skiing. ||||- As always, there are some things I did not like, for instance: in the shower you had to wait longer for hot water, it makes showering not really comfortable because either you wait for hot water or you are showering in cold water. Moreover, one member of their stuff was kind a rude while talking with me, but maybe he had just bad day :), other stuff was really nice and polite. ||||To sum everything up, whole experience in hotel Fis was incredible! Even though there were some small minuses the accommodation facility as a whole was amazing and as a regular customer I will come back as soon as possible. Thank you very much. (Additionally, I would like to pointed out that this hotel has really big potential in the future, because in the past it served as a training facility for people doing sports professionally, therefore behind the hotel they have big sport infrastructure with pool, gym, table tennis and so on. I hope in the near future it will be renovated and put into operation. We are all keeping our fingers...

Good and bad things for this hotel... Confortable room and beds (we choose the double economy), good curtains (rare in Slovakia) Good wellness centre but small so surely crowded in high season... Good breakfast with a very wide choice of products.

At the opposite the dinner was really bad value for money... We paid 30€ for food (drinks not included) for 2 persons and the food was not the quality you can expect from a 3-star hotel. Level of a school cafetaria...: use of frozen vegetables in the buffet. The worst experience during our 12 days holidays in Slovakia for more money than elsewhere. So prefer to go to one of the restaurant in the village.

Most of the staff don't speak a word of English in a well-known mountain resort and some of them should go back to hotel school to be polite and convenient with the clients (while we were eating, one waiter lay literally on our table to take back the list of drinks which was completely not necessary and this without any "excuse me, can I take the menu please?") They make you feel you are not Slovak.

The hotel is 70' vintage and should be renewed for a lot of things: paintings, plaster, carpets

We were there the 1st week of September so yet in the full season but no bar open, pool table close, no life after 9pm... and the staff find it completely normal. It's Tatras they say... So keep it... Conclusion: Slovakia has a lot of assets but there is still a lot to do to develop tourism at a good level in some places in the aim to attract not only Slovaks but also all-EU...