Hotel Livada Prestige — Hotel in Moravske Toplice

We have stayed at Livada for 4 nights and there is much good to be said:||- Rooms are spacious, immaculately clean and well designed,||- Hotel is really really quiet with a lot of space. You can easily open room windows/terrance through the night and enjoy fresh air and quiet,||- Breakfast and dinner are buffets, but there are a lot of good health-oriented choices so you can easily put a healthy combination that will accommodate your diet and/or healthy lifestyle (or you can go wild, it's your choice),||- There is a lot of meadows and walking paths to take a good stroll around the hotel complex (hotels Livada, Ajda and Termal are next to each other), pretty much in every direction,||- Staff is all experienced, helpful, well trained and well-spoken (we have heard them speaking Slovenian, Croatian, English and German at least),||- Pools are quite clean, well maintained with incredibly clean water which is rarely the case in other hotels/pools we have visited before,||- Desserts at Aperitif bar are on a whole new level of awesome, make sure you try a few if not everything!||- Family rooms are equipped with mini-golf for kids which has been a lot of enjoyment for our kids (5, 8 and 10 years old),||- Around the hotel there is not much traffic going on, so there is really next to none traffic noise.||||There are also some disappointments which are not really showstoppers, but we wish we have known this in advance:||- There is no À la carte lunch option at this moment and Livada restaurant actually produces just a handful of fast-food lunch options for the aperitif bar. While it is technically possible to have some kind of lunch, options for smaller kids are really limited to french fries and deep fried meat which is a little bit disappointing for 5-star hotel,||- Terme 3000 complex is really really busy through the day and visiting with smallish kids is exhausting given the amount of people and situations going on. Also the grilled meat and french fries smell is covering most of the pools during lunch time...||- None of TV sets are equipped with Smart TV (ie. for Disney+, Netflix, HBO etc.), not even with USB port so that we can play our own cartoons/movies.||- Out of 6 hotel pools, 4 are outside and from 8-17 CEST don't have even a bit of shade and out of 2 which are inside, one is a shallow for small babies and the other (which is decently sized) is excessively hot and for 30-45 minute max continuous use only.||||Nothing described above is really bad, like I said and we will most likely return back due to really good water quality, breakfast/dinner combination and overwhelmingly good...

Great experience in this 5* facility ! From check-in until check-out everything was ok . There are few things still open for improvement and i hope that this will also be done soon . |Room : the room we get was great size , beds was comfortable , 1 bathroom with jacuzzi and 2nd one with power shower and steam sauna . Jacuzzi in room have 2 faucets - one is meant for thermal water - what is a nice touch and very good , since you can relax in your room in thermal hot water instead being in crowded place like swimming pool . |Furniture should be improved a little bit - since its a 5* hotel and it are not at newest standard. But all in all room is not bad ! |Food : we had half-board and i can say - the food is main point of this hotel - its always a self service buffet with many options - for breakfast even champagne is served . What i personally missed was some live-bbq station where chef can prepare some meat and fish up to liking of guest - and some live pasta section - where also chef can do some pasta up to their guest liking ! But food is really good and taste is authentic Slovenian . |Spa - Pool : theres is a nice thermal indoor and outdoor pool with pool chairs for resting . I should recommend that chairs are not the nicest and 5* hotel should improve this . Saunas was also great ! Theres a lack of towels for sauna and at evening towels for pool are almost non existent . So be early to get your towel ☺️ . |General words : |We had some issues with water leaking in bathroom - and case was solved in professional way - then we received even complimentary basked of fresh fruits and on check-out next day - also a gift of Gibanica - whats a traditional Slovenian cake with cheese , apples , nuts - very traditional and...

Not a 5-star standard!

Hotel Levada in Moravske stands out for its beautiful, yet rather simple bathing area. A particularly positive feature is the newly renovated and intricately designed sauna area, which offers a variety of saunas and relaxation zones. Here, the hotel truly shines.

Unfortunately, there are several points that detracted from our stay. Upon entering the hotel lobby, the strong smell of chlorine is immediately noticeable and unpleasant. Additionally, water drips from the ceiling in the entrance area, likely due to the high humidity, which doesn't make for a welcoming first impression.

The service also leaves much to be desired. The staff seemed somewhat unfriendly and inflexible, especially when it came to individual requests. When we asked to arrange the tables in the dining room into one long table so we could sit together with our group, this request was strictly denied. Moreover, the dining area felt more like that of an industrial kitchen.

Another negative point was the bar, which closed as early as 10 PM. When we asked if we could buy a bottle of wine from the cooler, we were met with a prompt "No" and a rude remark that everything was under video surveillance.

All in all, the hotel has some appealing aspects, especially in the wellness area, but there are too many weaknesses in service and facilities, which spoiled the experience and definitely do not meet a...