Staff 10 out of 10 these peop work hard to see to every need of every client... The cleanliness is above norm not to mention the calamity this place brings this is worth every penny spent here... You feel at home Markus the manager goes to great lenghts to ensure my stay and what I could see all the guests are kept happy always smiling and always cheerful a self catering place with staff is a gift this is a fairytale with...
Read moreHerons Guest House is set in a lovely and quiet area of Knysna. It feels very safe and has secure parking. The room was comfortable with a spacious bathroom. Our only issue was that breakfast was very disorganised, we felt like an inconvenience and they didn't have half of what was said would be for breakfast. All in all a nice stay but next time we will look...
Read moreFirstly linen was not changed for the duration of our stay. The room was full of bugs and mosquitoes and wi-fi not working at all despite the manager frantically trying his best and we were not the only people affected by this. We tried to go to another room and the which was an option for us had broken door handles. It was a joke||Non the less we...
Read more