We got a quotation online, then wen to the premises to confirm and explain that we want to book the whole house to hold a 40th birthday celebration, check in early for a set up for our event (we all agreed on that) was no problem on that. we were advised that we must not play music loud especially after hours (21:00) of which we were aware of that. By 17: 00 we were busy preparing, we received a call that price needs to be changed since we will having the function. At 19: 57 to switch off music. The next day at 8:00 a man just came in without introducing himself ( owners son) to check how many people slept over, that was a Huge...
Read moreIt was so bad that I was unable to stay there. When speaking with Pumza (the owner) about the issues i had I was told that 'they were just my opinion and my opinion does not matter'. I was denied a refund and told that i would be hearing from her lawyers. I believe that the place is grossly misrepresented with pictures online not being anywhere close to the real thing. Despite the gross misrepresentation of the rooms, they were smelly, dark and really not inviting. I will never recommend this hotel to anyone!!!||||If you are considering staying here, RUN!||||I have included some pictures so you can make your...
Read moreThis is a house run by the most unorganised, unprofessional people I've ever come across. The area is unsafe, industrial area. House is dark and cold. Room looked ok but smelled dirty. My mom and I immediately got onto Internet to book accommodation somewhere else. So. E rooms that were occupied had TV's on very loud. Staff talking very loud at each other. We felt unsafe here. I phoned Punza, owner and told her I wanted a refund. We had to keep on her about this for a week. We finally got refund with exceptance of our 1st night stay which is understandable. We couldn't get out there quickly enough. DO NOT...
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