Firstly no hot water for the 3 days I stayed there, secondly payment was made before I arrived at the lodge, due to a religious fast, I had to book my staff another night, and promised that payment will be made, it was unfortunetly not made, but was made the next day, but at 3:14am they first blamed my staff for opening a gate, and when they checked it was not my staff, after that no apology, and then they proceeded to evict my staff at 3:30 in the morning.
I rate 0 stars for the lack of understanding, I rate 0 stars to customer service, and I rate 0 stars as I was sworn at with no respect for my...
Read moreBooked a place for 1-3 february 2019 i paid with my card when the lady told me the machine was offline but it deducted more than one transaction nosipho came and i showed her the smses i received from the bank she suggested that i get a refund.she even took a screenshot of the smses when i call on tuesday as i had to leave m from johannesburg she refused knowing anything about the transactions the bank helped me.i feel they took a chance knowing i wont come back that is bad service ive been in different countries never was i...
Read moreWe stayed in PMB for one night and we really enjoyed our stay! Hostel is lately renovated and really comfortable and cozy. Hostel has all the facilities what one can need and the kitchen was fully equiped! Hostel was calm and we got our best sleep on the journey. Staff is friendly and they were eager to help with our activities and trip planning. We can really recommend staying in PMB...
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