Boschdal Upmarket Guesthouse — Hotel in Rustenburg Local Municipality

I felt totally ripped of by Boschendal Upmarket Guesthouse. I will start by telling you what is good about the place. It looks quite nice, rooms are quite nice. the garden is nice, bedding is clean, towels and curtains are clean, the overall appearance is clean, there's covered parking space but thats about it.

The staff at Boschdal Upmarket Guesthouse are either incompetent or the owner is charging for services not provided or catered for. Our friends got a room where the aircon did not work in late November heat. After being moved to a smaller and less "Upmarket" room, that aircon did not work either and it was never repaired. Bochdal Upmarket Guesthouse claims to have a pub. Yes they apparently do BUT, is only visible through a closed window which might as-well not exist because, despite the place being booked full, it never opens. There is a fridge in the room BUT it has NOTHING in it, so If you want to drink water you better be willing to drink tepid and unpleasant tasting water out the tap. The TV in the room is the size of an average computer screen worthy of being watched by means of binoculars. The owners or Boschdal Upmarket Gusethouse claim that. "Guests can enjoy a buffet-style dinner outside on the tree-lined terrace, which includes a fire pit." REALLY? Somehow we missed that despite staying right next to the location! Buffet English Breakfast is advertised to be between 7AM and 10AM. Because Boschdal Upmarket Guesthouse was fully booked (described as Chock a Block by staff) we opted to miss the rush and attend during the last hour. This turned out to be a huge mistake because there was nothing left and may have been a first come first serve, while stocks last type of thing. There wasn't enough bread to make toast for all of the people attending and if your choice was white bread, there was none in the bread bin. There was a plate which appeared to may have had grated cheese in it at some stage during the morning. The scrambled eggs in the warmer was enough for 2 of the 4 of us but had become something other than scrambled eggs which those unfortunate to dish it up, chose to scrape out of our plate 5 minutes later.There was apparently 2 chicken nuggets which my partner had found but I could not. There was the remains of some sort of stir-fry which the meaty parts had already been scavenged and there was no beacon or sausage except for the greasy but otherwise bare warmers where it might have been in. After asking staff to replenish some food they arrived 15 minutes later with a dish of beacon and some fish cakes and offered to make us fried eggs.

In short. I would strongly suggest you keep looking for an alternative because. I have stayed at guest houses for less than HALF of what Boschdal Upmarket Guesthouse charges and I am honestly of the opinion that, other guesthouses at much lesser rates do deliver a superior experience, service and value for money. With a stay that for me, didn't leave a bitter taste in my mouth and that, did not necessitate a stop off at the Star Shop at the petrol station round the corner to...

Booked through Agoda, 12_14 April for a family breakaway, chose the rooms as displayed online. On arrival was given a room diff to what is displayed, room 29&30 is old, carpets were dirty, shower not working the alternative was old. lights switches works visa vesa & safety hazard has switch in the bathroom. TV screen blurry and very vivid.bedding was ok, WORSE of all room is connected to the kitchen and there's an industrial motor fan that runs the whole time, at night was unbearable, at night 23h30 the security managed to switch off, 5:30 was switched on again, couldnt wait for the morning to leave place. This room is like a staff hostel with a nice bad only. Notified the lady at reception and emmediately gave a much better room.still suitable for family. She was helpful & friendly. Management not even one person showed up, or send apologied for the trauma they gave us. First night money wasted. Breakfast.. needs improvement its very poor and basic basic, not appetising. B/fast cereals are fine. Area nice and quiet - if away from the kitchen. Staff...

Really enjoyed staying here. It is very peaceful and clean. The food is absolutely fantastic. Would very strongly suggest you eat your meals there if you stay there. The staff are friendly, especially the men who work in the kitchen/restaurant (I unfortunately do not know their names), they really gave us the best service and went the extra mile for us. The rooms are a bit outdated and the wifi a bit slow but the rooms are comfortable and large and I...