Safety & Trust are two vital elements when staying in any accommodation, and yet both of these elements were broken when staying at Boutique Villa Guesthouse - Somerset West.
Within the first day of staying at the accommodation my jewelry was removed from the locked safe and all packed clothes were thrown into our bags from our checked in room as they had double booked the room we were staying in.
Without my knowledge or consent the accommodation took it upon themselves to move me out of my room into another room.
My facial products that were not closed during the moving process had now leaked all over the clothes that had been packed into bags, now creased an ruined.
I still have clothes, jewelry and other personal items missing from this ordeal and would highly recommend no...
Read moreIt is seldom to check into accommodation that makes you feel at home like BV does.||Being an early riser (very!) I find it difficult to wait until breakfast for a cup of Filter Coffee.However all guests have access to the kitchen at all hours which is such a win ! There are coffee facilities in the bedrooms but I like Filter Coffee. Sophia and Catherine are very special people whose smiling friendly countenance makes every day a pleasure. This is my 4th stay here and I wouldn’t go anywhere else! Thank you Trish for your kindness and...
Read moreA stunning venue with excellent rooms. Spacious rooms with beautiful views and comfortable lounge area and bathroom. Very clean and neat. Breakfast was excellent and access to anytime coffee, fruit and croissants were a treat. Beautiful location and safe property. Great service. I will definitely recommend. They don't serve dinner but is in close proximity of all...
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