Casbah Formentera Hotel & Restaurant — Hotel in Formentera

I want to start stating that the property itself was magnificent, beautiful, completely renovated and lovely. Everything was very clean and with excellent decoration. However all of these was eclipsed by the bad service the hotel personnel provided. Everybody was very unprofessional and slow, the crew was not coordinated at all, very bad management. The lady at the front desk was not very nice, she was not very servicial and had a weird attitude towards guests and then there where times when even no one was paying attention to the front desk, also they tried to add things to our account that we never ordered, this was very unpleasant. The restaurant was also very charming but the same issue with service, super slow and pricey. As an anecdote, I ordered a gin and tonic before dinner and after 45 minutes I was still waiting for it… of course I had to cancel. Also first day we went there for dinner (we were staying at the hotel and it was convenient) we were waiting for the main dishes more than an hour, they brought them at midnight finally when we were not even hungry anymore, a disaster. Also please be aware this hotel is quite far from the island main places and beaches so transportation from there will be quite expensive...

As soon as we arrived, we knew were in for some serious relaxation. The smell of pine trees, the crickets chirping, a real feel of being away from it all. We dumped our bags, headed to the pool and found some loungers where we spent the rest of the day relaxing. Thankfully we’d pre-booked dinner in advance and we were so, so glad we did, it was easily the best meal of our entire holiday. Before dinner we enjoyed cocktails at a lovely little beach bar called Kiosko 62 (about a 15 minute walk away). Our room was nice, but just a little dated (especially the bathroom) and quite traditional, but it was cool, clean and we had a wonderful nights sleep there. Our little terrace was a cute addition, but we didn’t have time to enjoy it as unfortunately we only stayed one night and we were out and about on our scooter during the day. The only reason I haven’t given five stars is because I felt the price was a little steep for the room we were given, but the overall experience was superb. If the guest rooms were given a refresh, I’d be giving...

I stayed here in late September 2017 on honeymoon. It's a beautiful location and the staff are wonderful. Rooms are clean modest and perfect for the time you'll spend in them. The Terraces is a nice touch. Staff are very helpful but not overly attentive either. A 3-4 minute walk through shady tails brings you to the beach. It's a bit of a clamber down (steep) onto the sand, and beach bars are less than 100 meters away. There's other options to the beach that don't include steep steps, but will be a longer route. There's a convenient store Mini supermarket near to the hotel, selling fresh food, bread, wine and essentials. Restaurant has a very high standard, and costs reflect that, and we found beach bars/restaurants less, but not the same level of cuisine. But all good the same. The gardens are beautiful and they're maintained everyday, I honestly can't say I spotted one bug. But did spot a few very little lizards. I would highly recommend Hotel Casbah, and hope to...