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OKU Andalusia — Hotel in La Línea de la Concepción

Name
OKU Andalusia
Description
Nearby attractions
Playa de La Alcaidesa
Arroyo del Puerto del Higuerón, 11360, Cádiz, Spain
Nearby restaurants
Restaurante Bengal Spice Alcaidesa San Roque
Av. de la Hacienda, 11360 San Roque, Cádiz, Spain
Bio-Pizza
Avd Loma del Rey 41, Av. de la Hacienda, 11300 La Linea de La Concepcion (Alcaidesa), Cádiz, Spain
Restaurante DBlanco Alcaidesa
P.º Maritimo de la Alcaidesa, 0 S/N, 11316 La Línea de la Concepción, Cádiz, Spain
One Eden Chiringuito
Playa de, 11316 La Alcaidesa, Cádiz, Spain
Café Fresco Alcaidesa
Acqua, Unit 5, Av. de la Hacienda, S/N, Centro Comercial, 11360 San Roque, Cádiz, Spain
ENTRE PALMERAS RESTAURANT - Modern European Restaurant
C. de la Villa Real, 11360 La Alcaidesa, Cádiz, Spain
Nearby hotels
Alcaidesa Boutique Hotel
C. de la Villa Real, 11360, Cádiz, Spain
Urb. El Mirador de la Alcaidesa
Av. las Palmeras, 14, 11360 La Línea de la Concepción, Cádiz, Spain
Related posts
Keywords
OKU Andalusia tourism.OKU Andalusia hotels.OKU Andalusia bed and breakfast. flights to OKU Andalusia.OKU Andalusia attractions.OKU Andalusia restaurants.OKU Andalusia travel.OKU Andalusia travel guide.OKU Andalusia travel blog.OKU Andalusia pictures.OKU Andalusia photos.OKU Andalusia travel tips.OKU Andalusia maps.OKU Andalusia things to do.
OKU Andalusia things to do, attractions, restaurants, events info and trip planning
OKU Andalusia
SpainAndalusiaLa Línea de la ConcepciónOKU Andalusia

Basic Info

OKU Andalusia

OKU Andalusia, Urb, 11315 La Alcaidesa, Cádiz, Spain
4.0(52)

Ratings & Description

Info

attractions: Playa de La Alcaidesa, restaurants: Restaurante Bengal Spice Alcaidesa San Roque, Bio-Pizza, Restaurante DBlanco Alcaidesa, One Eden Chiringuito, Café Fresco Alcaidesa, ENTRE PALMERAS RESTAURANT - Modern European Restaurant
logoLearn more insights from Wanderboat AI.
Phone
+34 956 46 93 00
Website
okuhotels.com

Plan your stay

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Reviews

Nearby attractions of OKU Andalusia

Playa de La Alcaidesa

Playa de La Alcaidesa

Playa de La Alcaidesa

4.4

(289)

Open 24 hours
Click for details

Things to do nearby

Sailboat trip in Marbella
Sailboat trip in Marbella
Sat, Dec 6 • 11:00 AM
29603, Marbella, Andalusia, Spain
View details
Stand-Up Comedy Gibraltar (Gibraltar)
Stand-Up Comedy Gibraltar (Gibraltar)
Sat, Dec 6 • 8:00 PM
41 Town Range, GX11 1AA Gibraltar
View details
Música flamenco en vivo - Don Rudolfo
Música flamenco en vivo - Don Rudolfo
Wed, Dec 10 • 7:00 PM
1 Calle Carlos Herrera, 29680 Estepona
View details

Nearby restaurants of OKU Andalusia

Restaurante Bengal Spice Alcaidesa San Roque

Bio-Pizza

Restaurante DBlanco Alcaidesa

One Eden Chiringuito

Café Fresco Alcaidesa

ENTRE PALMERAS RESTAURANT - Modern European Restaurant

Restaurante Bengal Spice Alcaidesa San Roque

Restaurante Bengal Spice Alcaidesa San Roque

4.6

(124)

Click for details
Bio-Pizza

Bio-Pizza

3.8

(282)

Click for details
Restaurante DBlanco Alcaidesa

Restaurante DBlanco Alcaidesa

4.1

(963)

Click for details
One Eden Chiringuito

One Eden Chiringuito

4.2

(338)

Click for details
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Posts

Anna CoppingAnna Copping
This is my second stay this summer at OKU Andalusia. The hotel is beautiful but sadly some elements aren’t finished. That said, members of staff are doing everything they can to make up for this, including a cold glass of champagne upon arrival. We stayed in a sea view suite, overlooking the sea and picturesque grassland, with views of Gibraltar. The rooms are very generous, with a large lounge, 2 balcony areas and a HUGE dressing area with plenty of wardrobe space. The second trip was a family of 9, (4 children and 5 adults), staying in the Villa. Which is a STUNNING 4 bedroom accommodation, positioned at the with easy access to the beach, pools and restaurants. 2 large rooms and 2 smaller rooms. Only 2 of these rooms have direct access to the lounge area of the main villa, so worth bearing in mind if booking with small children as access means going outside and back in again with a key card. Unless you’re willing to give up the beautiful Principal room! Hopefully something they will change for next year. The uninterrupted view is stunning and you get to enjoy the sunrise as it lights up the sea as it pops up over the horizon. There is a lovely pool (with a shallow area for smaller children or to play bat and ball) and plenty of space to lay in the sun and watch the boats and activity in the beach below. The interior is stunning and small things such as black out curtains mean you if you miss the sunrise you won’t get woken up by the room being too bright. We stayed half board and the food had a different theme each night. There was also no issue in giving the children something different if they didn’t fancy what was on offer. Also happy to accommodate vegans and vegetarians. Breakfast is also a huge, delicious, buffet style set-up, from cold meats, cheese, to waffles breads and cooked breakfast with eggs of evey style and fruit, yoghurts, seeds and cereals! You won’t go hungry! The Japanese restaurant opened the night before we left and is definitely worthy of a place in Mayfair, London. Lovely, opulent space if you’re looking for a more grown up area to dine. The pool areas are lovely. Perhaps need a little more guidance on the adults only pool, as small children were still in that area. The top pool is larger (albeit a bit cold) and has plenty of room for children to jump in and play. There are also lifeguards walking around, so it makes it feel slightly safer for parents to relax on sunbeds and watch from the sidelines. The beach is sandy (slight volcanic feel) and the sea can be changeable day to day so check the weather before heading down with small children as the current can be strong. When it is calm it’s a lovely place to people watch and enjoy the water (albeit a bit cold, probably due to being so close to the Atlantic). The hotel will also book water sports and sunbeds at one Eden free of charge as the beach club and teenage area is unfortunately not open yet, and neither is the Padel, tennis and children’s area. This is all due to be completed next summer, and if it’s to the same standards as the rest of the hotel then it really will be a beautiful place to holiday adults only, or as a family. I think the teething issues are fairly normal of a hotel of this size and standard when it has just opened, but where I think it overcomes these is in the staff who help. There is a what’s app service to ask questions or book restaurants etc., and they’re fairly quick to respond. Anything you order to the room arrives quickly. All the staff around the pool smile, are helpful and the food service is fast, with a really lovely Mediterranean menu containing lots of fresh salads, burgers, fish, fries. Lots of vegetarian options too. I’ve definitely felt they’ve listened to any issues and they’ve tried very hard to make your stay as seamless as possible. We’ve had staff visit us around the pool or at breakfast, to ensure we are enjoying our holiday and that has really gone a long way to be made to feel your important. Already looking to book again for next year, and excited to see the hotel in all its glory!
Martin SMartin S
Hotel Review We originally booked a high-priced villa with a private pool. Two weeks before arrival, the hotel informed us that it was not ready, as the property had only opened on July 1st. We were offered either a downgrade with a consumption voucher or a cancellation. Property Attractive outdoor areas with modern pools, tasteful design, and plenty of loungers. The luxurious beach bar shown in promotional photos does not exist. Guests expecting a full beach holiday will not find the experience as advertised. Room Modern renovation but with quality issues: towels shed excessive lint (maybe too new but really annoying). Dining Two standard restaurants with limited menus; stays longer than a week quickly become repetitive. Many guests choose to dine off-site. Positive: extensive, high-quality breakfast buffet. Restaurant prices are significantly higher than what is justified by the food and service quality. Service Staff are friendly and helpful, some exceptionally friendly, but operations are not yet streamlined. For example, pool music volume fluctuates considerably often waking up guests from their nap. Overall, training and standardization are lacking for a supposed 5-star property. Facilities Well-equipped gym. Spa not used, so no evaluation. Value for Money Premium pricing without delivering consistently on core expectations. Overall Impression The hotel attempts to be a family resort, an adults-only retreat, and a club-style property at the same time, creating conflicts. Separation between adults’ and children’s areas is inadequate, and pool music is often too loud for guests seeking relaxation. The advertised “Barefoot Luxury” currently feels more like a family-focused hotel. While child-friendliness is not an issue, the high prices should also deliver peace and relaxation. The actual offering differs substantially from what is presented on the website, both in facilities and positioning. The family-oriented nature is not clearly communicated and contradicts the marketing as a tranquil escape. Potential exists, but it is currently unrealized. Management needs to streamline operations, clearly define target audiences, and raise service standards to match the pricing.
Cassie GoldsmithCassie Goldsmith
The hotel itself is beautiful and the food tastes good, though very expensive (€24 for hummus and veg, €15 for a slice of cheesecake). The breakfast offering is very good. The staff are friendly, but the service is nowhere near five-star standard, and management’s handling of issues was poor and ineffective. We had booked this trip to celebrate our wedding anniversary and my husband finishing cancer treatment, so it was an important occasion. Instead, we encountered daily problems. Health and hygiene were a real concern: vomit left in the women’s bathroom sink after breakfast, a strong smell of drains in our bedroom that woke us at night, mouldy fruit left in the room twice, electrics cutting out, and on three occasions being served cow’s milk instead of oat despite making it clear each time — if this had been an allergy, it could have been dangerous. The service was virtually absent. There was no poolside service at all, and in restaurants food and drinks were often wrong, cold, late, or forgotten. Rooms were not cleaned when promised, amenities were not replenished despite repeated requests, and a spa booking we made at reception was never passed on. Guest services WhatsApp messages weren’t answered until the following day. Even after raising concerns with management three times, nothing changed — they apologised, but seemed completely clueless about how to fix anything. Another major issue was the relentless music: loud beach club tracks start at 7:30am and continue until late. There is no escape from it anywhere on the property. We actually went out just to avoid listening to the same soundtrack for yet another day. This is frustrating because the property is stunning and could be wonderful, but without attentive, proactive service — and with such intrusive noise — it is nowhere near five-star. We left feeling disappointed, frustrated, and completely dumbfounded. It completely ruined what was meant to be a very special holiday and we were unfortunately glad to leave.
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Pet-friendly Hotels in La Línea de la Concepción

Find a cozy hotel nearby and make it a full experience.

This is my second stay this summer at OKU Andalusia. The hotel is beautiful but sadly some elements aren’t finished. That said, members of staff are doing everything they can to make up for this, including a cold glass of champagne upon arrival. We stayed in a sea view suite, overlooking the sea and picturesque grassland, with views of Gibraltar. The rooms are very generous, with a large lounge, 2 balcony areas and a HUGE dressing area with plenty of wardrobe space. The second trip was a family of 9, (4 children and 5 adults), staying in the Villa. Which is a STUNNING 4 bedroom accommodation, positioned at the with easy access to the beach, pools and restaurants. 2 large rooms and 2 smaller rooms. Only 2 of these rooms have direct access to the lounge area of the main villa, so worth bearing in mind if booking with small children as access means going outside and back in again with a key card. Unless you’re willing to give up the beautiful Principal room! Hopefully something they will change for next year. The uninterrupted view is stunning and you get to enjoy the sunrise as it lights up the sea as it pops up over the horizon. There is a lovely pool (with a shallow area for smaller children or to play bat and ball) and plenty of space to lay in the sun and watch the boats and activity in the beach below. The interior is stunning and small things such as black out curtains mean you if you miss the sunrise you won’t get woken up by the room being too bright. We stayed half board and the food had a different theme each night. There was also no issue in giving the children something different if they didn’t fancy what was on offer. Also happy to accommodate vegans and vegetarians. Breakfast is also a huge, delicious, buffet style set-up, from cold meats, cheese, to waffles breads and cooked breakfast with eggs of evey style and fruit, yoghurts, seeds and cereals! You won’t go hungry! The Japanese restaurant opened the night before we left and is definitely worthy of a place in Mayfair, London. Lovely, opulent space if you’re looking for a more grown up area to dine. The pool areas are lovely. Perhaps need a little more guidance on the adults only pool, as small children were still in that area. The top pool is larger (albeit a bit cold) and has plenty of room for children to jump in and play. There are also lifeguards walking around, so it makes it feel slightly safer for parents to relax on sunbeds and watch from the sidelines. The beach is sandy (slight volcanic feel) and the sea can be changeable day to day so check the weather before heading down with small children as the current can be strong. When it is calm it’s a lovely place to people watch and enjoy the water (albeit a bit cold, probably due to being so close to the Atlantic). The hotel will also book water sports and sunbeds at one Eden free of charge as the beach club and teenage area is unfortunately not open yet, and neither is the Padel, tennis and children’s area. This is all due to be completed next summer, and if it’s to the same standards as the rest of the hotel then it really will be a beautiful place to holiday adults only, or as a family. I think the teething issues are fairly normal of a hotel of this size and standard when it has just opened, but where I think it overcomes these is in the staff who help. There is a what’s app service to ask questions or book restaurants etc., and they’re fairly quick to respond. Anything you order to the room arrives quickly. All the staff around the pool smile, are helpful and the food service is fast, with a really lovely Mediterranean menu containing lots of fresh salads, burgers, fish, fries. Lots of vegetarian options too. I’ve definitely felt they’ve listened to any issues and they’ve tried very hard to make your stay as seamless as possible. We’ve had staff visit us around the pool or at breakfast, to ensure we are enjoying our holiday and that has really gone a long way to be made to feel your important. Already looking to book again for next year, and excited to see the hotel in all its glory!
Anna Copping

Anna Copping

hotel
Find your stay

Affordable Hotels in La Línea de la Concepción

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Hotel Review We originally booked a high-priced villa with a private pool. Two weeks before arrival, the hotel informed us that it was not ready, as the property had only opened on July 1st. We were offered either a downgrade with a consumption voucher or a cancellation. Property Attractive outdoor areas with modern pools, tasteful design, and plenty of loungers. The luxurious beach bar shown in promotional photos does not exist. Guests expecting a full beach holiday will not find the experience as advertised. Room Modern renovation but with quality issues: towels shed excessive lint (maybe too new but really annoying). Dining Two standard restaurants with limited menus; stays longer than a week quickly become repetitive. Many guests choose to dine off-site. Positive: extensive, high-quality breakfast buffet. Restaurant prices are significantly higher than what is justified by the food and service quality. Service Staff are friendly and helpful, some exceptionally friendly, but operations are not yet streamlined. For example, pool music volume fluctuates considerably often waking up guests from their nap. Overall, training and standardization are lacking for a supposed 5-star property. Facilities Well-equipped gym. Spa not used, so no evaluation. Value for Money Premium pricing without delivering consistently on core expectations. Overall Impression The hotel attempts to be a family resort, an adults-only retreat, and a club-style property at the same time, creating conflicts. Separation between adults’ and children’s areas is inadequate, and pool music is often too loud for guests seeking relaxation. The advertised “Barefoot Luxury” currently feels more like a family-focused hotel. While child-friendliness is not an issue, the high prices should also deliver peace and relaxation. The actual offering differs substantially from what is presented on the website, both in facilities and positioning. The family-oriented nature is not clearly communicated and contradicts the marketing as a tranquil escape. Potential exists, but it is currently unrealized. Management needs to streamline operations, clearly define target audiences, and raise service standards to match the pricing.
Martin S

Martin S

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The hotel itself is beautiful and the food tastes good, though very expensive (€24 for hummus and veg, €15 for a slice of cheesecake). The breakfast offering is very good. The staff are friendly, but the service is nowhere near five-star standard, and management’s handling of issues was poor and ineffective. We had booked this trip to celebrate our wedding anniversary and my husband finishing cancer treatment, so it was an important occasion. Instead, we encountered daily problems. Health and hygiene were a real concern: vomit left in the women’s bathroom sink after breakfast, a strong smell of drains in our bedroom that woke us at night, mouldy fruit left in the room twice, electrics cutting out, and on three occasions being served cow’s milk instead of oat despite making it clear each time — if this had been an allergy, it could have been dangerous. The service was virtually absent. There was no poolside service at all, and in restaurants food and drinks were often wrong, cold, late, or forgotten. Rooms were not cleaned when promised, amenities were not replenished despite repeated requests, and a spa booking we made at reception was never passed on. Guest services WhatsApp messages weren’t answered until the following day. Even after raising concerns with management three times, nothing changed — they apologised, but seemed completely clueless about how to fix anything. Another major issue was the relentless music: loud beach club tracks start at 7:30am and continue until late. There is no escape from it anywhere on the property. We actually went out just to avoid listening to the same soundtrack for yet another day. This is frustrating because the property is stunning and could be wonderful, but without attentive, proactive service — and with such intrusive noise — it is nowhere near five-star. We left feeling disappointed, frustrated, and completely dumbfounded. It completely ruined what was meant to be a very special holiday and we were unfortunately glad to leave.
Cassie Goldsmith

Cassie Goldsmith

See more posts
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Reviews of OKU Andalusia

4.0
(52)
avatar
4.0
15w

From the moment my husband Dennis and I arrived at OKU Andalusia, we knew we had made the perfect choice for our honeymoon. As returning guests of the OKU family—having previously fallen in love with OKU Kos during two magical summer holidays—our expectations were high. Yet once again, OKU exceeded them in every way imaginable.||We had heard about the opening of OKU Andalusia and, without a second thought, chose it as our honeymoon destination. From the very first moment, we were embraced with such genuine warmth and care. The welcome was simply unforgettable. The charming valet team (whose kindness deserves special mention) greeted us with smiles that instantly made us feel at home. At the front desk, we were welcomed with gracious hospitality that set the tone for our entire stay.||A special thank you to Axel from the Guest Experience Team, who gave us a warm tour of the resort and personally escorted us to our room. There, we were met with our first surprise: a chilled bottle of Rosé Cava, fresh fruit, delicious pastries, and a handwritten note celebrating our honeymoon. The room was a dream—elegantly in tune with the OKU aesthetic, yet delicately infused with Andalusian charm. We immediately felt the soulful, grounding essence that defines OKU: serene, refined, and personal.||One of the brightest stars of our stay was Patricia from the Guest Experience Team. From the very beginning, we felt a sincere connection with her. Her joy, attention to detail, and heartfelt kindness truly stole our hearts. She, along with the entire guest experience team, went above and beyond to make every day unforgettable.||Every interaction, whether with the smiling front desk staff or the wonderful restaurant team at breakfast, was a reminder of how OKU’s greatest strength is its people. Mornings started with a breakfast that was nothing short of extraordinary—fresh, rich in variety, and served with genuine warmth. We looked forward to it each day, not just for the food, but for the joyful energy of the team.||The resort itself is stunning. Every corner has been thoughtfully designed to create an atmosphere of calm and natural beauty. We took countless photos just to try and hold on to the feeling it gave us. But even more precious than the beauty of the surroundings were the moments and surprises thoughtfully prepared by the team. One afternoon, we returned to find our room adorned with rose petals, fresh flowers, an OKU beach bag, a generous fruit bowl, and two refreshing mocktails. It was pure magic—a beautiful gesture from Patricia and the team that left us speechless and deeply moved.||Ana at the front desk was another treasure—her vibrant energy and local tips helped us experience the authentic soul of Andalusia, from music to nightlife. With the help of Axel, our last evening was crowned by a dinner reservation at a breathtaking rooftop restaurant in Estepona, where a prime table had been arranged just for us. We dined with an unforgettable view, the perfect finale to our stay. And yet, OKU had one more surprise waiting when we returned to our room that night—a final, heartfelt gesture to close our honeymoon in the most loving way.||Throughout our 10-day stay (09/08 – 18/08/2025), we were constantly touched by how the team anticipated our needs, celebrated with us, and made us feel like part of the OKU family. The OKU vibe—that perfect blend of understated luxury, warmth, and authenticity—was everywhere. And what truly brings that vibe to life are the incredible people.||We wish we could remember every name, to thank them all personally. |Patricia, Axel, Elias, Sarah, Mireye, Ana, Jose, Jose, Estefania..– each of you touched our hearts in unique ways. You are the soul of OKU Andalusia, and we will carry the memory of your kindness with us always.||This was more than just a honeymoon. It was a journey of connection, peace, and joy—crafted with care by a team that clearly loves what they do. We are already dreaming of returning.||OKU will always be our summer destination, and OKU Andalusia now holds a special place in our story. Thank you from the bottom of our hearts—for the smiles, the surprises, and for making us feel so deeply cared for.||With heartfelt...

   Read more
avatar
5.0
15w

This is my second stay this summer at OKU Andalusia. The hotel is beautiful but sadly some elements aren’t finished. That said, members of staff are doing everything they can to make up for this, including a cold glass of champagne upon arrival. We stayed in a sea view suite, overlooking the sea and picturesque grassland, with views of Gibraltar. The rooms are very generous, with a large lounge, 2 balcony areas and a HUGE dressing area with plenty of wardrobe space. The second trip was a family of 9, (4 children and 5 adults), staying in the Villa. Which is a STUNNING 4 bedroom accommodation, positioned at the with easy access to the beach, pools and restaurants. 2 large rooms and 2 smaller rooms. Only 2 of these rooms have direct access to the lounge area of the main villa, so worth bearing in mind if booking with small children as access means going outside and back in again with a key card. Unless you’re willing to give up the beautiful Principal room! Hopefully something they will change for next year. The uninterrupted view is stunning and you get to enjoy the sunrise as it lights up the sea as it pops up over the horizon. There is a lovely pool (with a shallow area for smaller children or to play bat and ball) and plenty of space to lay in the sun and watch the boats and activity in the beach below. The interior is stunning and small things such as black out curtains mean you if you miss the sunrise you won’t get woken up by the room being too bright. We stayed half board and the food had a different theme each night. There was also no issue in giving the children something different if they didn’t fancy what was on offer. Also happy to accommodate vegans and vegetarians. Breakfast is also a huge, delicious, buffet style set-up, from cold meats, cheese, to waffles breads and cooked breakfast with eggs of evey style and fruit, yoghurts, seeds and cereals! You won’t go hungry! The Japanese restaurant opened the night before we left and is definitely worthy of a place in Mayfair, London. Lovely, opulent space if you’re looking for a more grown up area to dine. The pool areas are lovely. Perhaps need a little more guidance on the adults only pool, as small children were still in that area. The top pool is larger (albeit a bit cold) and has plenty of room for children to jump in and play. There are also lifeguards walking around, so it makes it feel slightly safer for parents to relax on sunbeds and watch from the sidelines. The beach is sandy (slight volcanic feel) and the sea can be changeable day to day so check the weather before heading down with small children as the current can be strong. When it is calm it’s a lovely place to people watch and enjoy the water (albeit a bit cold, probably due to being so close to the Atlantic). The hotel will also book water sports and sunbeds at one Eden free of charge as the beach club and teenage area is unfortunately not open yet, and neither is the Padel, tennis and children’s area. This is all due to be completed next summer, and if it’s to the same standards as the rest of the hotel then it really will be a beautiful place to holiday adults only, or as a family. I think the teething issues are fairly normal of a hotel of this size and standard when it has just opened, but where I think it overcomes these is in the staff who help. There is a what’s app service to ask questions or book restaurants etc., and they’re fairly quick to respond. Anything you order to the room arrives quickly. All the staff around the pool smile, are helpful and the food service is fast, with a really lovely Mediterranean menu containing lots of fresh salads, burgers, fish, fries. Lots of vegetarian options too. I’ve definitely felt they’ve listened to any issues and they’ve tried very hard to make your stay as seamless as possible. We’ve had staff visit us around the pool or at breakfast, to ensure we are enjoying our holiday and that has really gone a long way to be made to feel your important. Already looking to book again for next year, and excited to see the hotel in...

   Read more
avatar
3.0
16w

Hotel Review

We originally booked a high-priced villa with a private pool. Two weeks before arrival, the hotel informed us that it was not ready, as the property had only opened on July 1st. We were offered either a downgrade with a consumption voucher or a cancellation.

Property Attractive outdoor areas with modern pools, tasteful design, and plenty of loungers. The luxurious beach bar shown in promotional photos does not exist. Guests expecting a full beach holiday will not find the experience as advertised.

Room Modern renovation but with quality issues: towels shed excessive lint (maybe too new but really annoying).

Dining Two standard restaurants with limited menus; stays longer than a week quickly become repetitive. Many guests choose to dine off-site. Positive: extensive, high-quality breakfast buffet. Restaurant prices are significantly higher than what is justified by the food and service quality.

Service Staff are friendly and helpful, some exceptionally friendly, but operations are not yet streamlined. For example, pool music volume fluctuates considerably often waking up guests from their nap. Overall, training and standardization are lacking for a supposed 5-star property.

Facilities Well-equipped gym. Spa not used, so no evaluation.

Value for Money Premium pricing without delivering consistently on core expectations.

Overall Impression The hotel attempts to be a family resort, an adults-only retreat, and a club-style property at the same time, creating conflicts. Separation between adults’ and children’s areas is inadequate, and pool music is often too loud for guests seeking relaxation. The advertised “Barefoot Luxury” currently feels more like a family-focused hotel. While child-friendliness is not an issue, the high prices should also deliver peace and relaxation. The actual offering differs substantially from what is presented on the website, both in facilities and positioning. The family-oriented nature is not clearly communicated and contradicts the marketing as a tranquil escape. Potential exists, but it is currently unrealized. Management needs to streamline operations, clearly define target audiences, and raise service standards to match...

   Read more
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