Khon Kaen Ruenrom Hotel — Hotel in Khon Kaen Province

This might be the worst hotel I've ever stayed at in Thailand. The wifi doesn't work in your room. I mentioned this to the staff and they didn't care. Laughed and kept showing that they were connected in the lobby even though I mentioned multiple times it wasn't connecting in the room. Also their washer on the left finished with your clothes soaked. Therefore I had to run them again in the right side washer so they weren't dripping wet.

I booked on AGODA. Apparently they charge you different rates based on what floor you stay on even though the room is the exact same. I've worked in the hotel industry for ten years and traveled to dozens of countries and have NEVER seen this pricing scheme before. No where was this mentioned or distinguished on the booking website or when I checked in. I booked a second night the same room type for a lower price than I paid the first night. I interacted with two women both who knew I was staying over, with no mention of being on the "wrong floor". When I interacted with the third girl, the same one who checked me in, she started demanding money from me since I was staying over in a room on the second floor when I was supposed to be on the third. Why was this never communicated to me by the multiple staff members I had already encountered? She then claimed I would have to move to the "cheaper room" on the third floor in the morning even though they had 5 of the same rooms on the second floor. This is nothing more than a ridiculous scam. No where is it mentioned on the booking website; nor was it ever communicated to me during my stay. I've have never been to a hotel that charges you based on what floor you stay on, especially when it is the same exact room. If they had made that apparent online, I would've never stayed here. I suspect they do this in order to mislead and rip you off, should you choose to stay over. This disgustingly malicious business practice and nasty attitude from the girl with the glasses prompted me to write this review. Stop misleading your guests that book online and distinguish that different floors are different prices or get rid of the entire money hungry pricing policy to begin with. Also the staff needs a lesson in customer service. Stop blaming your mistakes on the guests, learn to communicate and take responsibility for your...

I recently stayed at the Khon Kaen Ruenrom Hotel and found it to be a decent budget option. The hotel offers basic amenities and services at an affordable price point.

The location of the hotel is convenient, situated in the heart of Khon Kaen. It provides easy access to nearby attractions and transportation options, which is a plus for travelers looking to explore the city.

The rooms at the Khon Kaen Ruenrom Hotel are simple and straightforward. While they may not be luxurious, they provide all the necessary essentials for a comfortable stay. The beds were decent, allowing for a decent night's sleep.

The hotel's facilities are limited but satisfactory. There might not be extravagant amenities like a swimming pool or fitness center, but the hotel does offer basic services such as a restaurant and Wi-Fi access.

One positive aspect of the Khon Kaen Ruenrom Hotel is its affordable pricing. If you're on a tight budget or simply looking for a no-frills accommodation option, this hotel provides good value for money.

The staff at the hotel were friendly and accommodating, ensuring a pleasant experience during my stay. They were helpful in providing information and assistance whenever needed.

In summary, the Khon Kaen Ruenrom Hotel is a basic and affordable option for travelers seeking a budget-friendly stay in Khon Kaen. While it may not offer luxurious amenities, it provides decent accommodations and friendly service, making it suitable for those looking to save on...

Booked yet again through Fright Centre Australia.||||Lisa Schmid, Customer relations and Risk management in Brisbane is an incompetent lying manger expecting her staff to take the blame for their poor choices in Hotels that they book for you. Supposedly.||||The Hilton Hotel in HUA HIN was a Building site with a 30’year old room and constant drilling and jack hammer noises, and the Pullman in Khon Kaen didn’t even have my booking and tried to charge me on Checking in and checking out for my stay.||||This woman blames her staff and as with all||Companies if you complain they don’t want anymore to do you with you.||||2 stars is their maximum review score.||||Lisa. You should be on Centrelink.||||Why is that Lisa you ignorant...