Princess Paradise — Hotel in Ko Pha Ngan

Hands down one of the best hotels I have stayed in Thailand. It is next to perfect, for couples and families looking for a quite homebase to explore the island. But also Haad Rin and the full moon party is reachable by foot in about 10-15mins.

Super attentive staff, always in good mood even within themselves. They try to fulfill every wish and they know you after the first day. The hotel is not that big, around 20 rooms and mostly couples stayed here during our visit, so there are not that many faces to recognise but they even remeber your coffee of choice after the first breakfast.

Regarding the breakfast, it is all you can eat but "à la carte" which is a nice touch. Also, it is super delicious, everything is freshly made and you can taste it. Minor critique, they sometimes forget or add some things to your order, but for us that is not a problem at all. For example they once added bell peppers to my scrambled eggs. However, i am more than sure that if you would say something, it would be changed in seconds.

The pool area is very nice and spacious, more than enough space for everyone. The pool bar is also very cool with again very attentive service personal. The happy hour is crazy (12am - 2pm and 3pm to 7pm) and the cocktails are very, very delicious, maybe the best I've had in Thailand.

In addition to the pool bar, this hotel also offers a restaurant, where they offer the breakfast in the morning. Later in the day you can order other food here as well, which we did once at the last evening of our stay.

We can just recommend the hotel. Nothing...

Customer service very poor at check in they take you too your room no here’s the pool here’s where you go for breakfast just leave u to work it all out yourself!|Drinks 4 times the price then anywhere else! Cocktails are terrible no alcohol taste more like a smoothie . No one was sat watching the sunset on the beach I assume this is why! We also noticed people round the pool bring their own drinks which when u can buy a soft drink for 22 baht but hotel charge 180 baht not surprised !|Breakfast u order both our eggs all come out cold not worth the extra money for the breakfast better too eat out! Staff sit on the desk on their phones during breakfast service .|Nice pool but the beach the hotel let non hotel guests sit on the beds when guests pay £200 plus a night for the supposed private beach.|My booking was for a late check out when I asked they said yes you have a late check out but u can’t have it as new guests coming (makes no sense)|This is not a 4 star hotel. They also only provide one bottle water in room (all other hotels we stayed in was two in the bathroom two in the fridge)|Another note when I went in to the toilet next to the bar it was blocked I reported it to staff when I went there later on still has not been fixed.|Don’t book this hotel save your money and splurge at Vanee Gold Sands or Explorer .||So disappointing staff don’t care it’s almost like they have your money so didn’t too provide a good series would not recommend or...

Wow - this hotel blew us away!||Firstly the staff are all so lovely, kind and friendly and always happy to help! They work hard keeping the hotel and grounds looking gorgeous, tidying the beach, and we even saw them setting up a gorgeous area for a beach proposal.||The rooms and decor are beautiful. Everything has been thought of and it creates a calm tranquil atmosphere. The lighting on an evening is stunning!! Very special!||The pool and bar area are perfect and it’s right on the beach. There aren’t many sun loungers, a previous review did mention this but we never struggled to get one and actually had plenty of choice, no idea where everyone was hiding! Pool is gorgeous and we loved the happy hours 12-2 and 5-7. Mojitos are delicious and watching the sunset with one in hand from the beach is amazing.||Breakfast is lovely!! Get the banana pancakes you won’t be disappointed! :) Fresh fruit is tasty too but the eggs were never cooked enough. Which is my only tiny bit of feedback.||We don’t usually eat at the hotel restaurant but this one was an exception - a gorgeous setting and some of the best food we’ve had all holiday! Recommend the beef massaman, cashew nut chicken and the satay. ||Thanks for a brilliant stay we can’t recommend this...