The worst people and the worst hotel in Tunisia.
This hotel single-handedly ruined all the wonderful impressions I had accumulated of Tunisia and its people in just one day. The attitude of the reception staff, particularly the female receptionist, was appallingly rude, verging explicitly on racism. These were by far the worst hotel staff I have ever encountered, even surpassing the abysmal condition of the hotel’s facilities. My experience was so dreadful that it made all the positive reviews for this place seem entirely fictional.
Room: Wi-Fi does not work in the rooms; it barely functions even in the hotel lobby. The room reeks of cigarette smoke. In the bathroom, the bathtub drainage is clogged, and when the shower is turned on, water sprays uncontrollably in every direction, making proper showering impossible. The sink is equally clogged. Even if one somehow manages to tolerate all these defects, the worst part remains the staff.
Worst Staff—Shame on Tunisia: Throughout my travels in Tunisia, I encountered wonderfully hospitable and kind people who left lasting positive impressions. They treated foreigners with fairness, often returning mistakenly overpaid money without hesitation. However, at this hotel, staff claimed they had no change and promised to return it later. When I later asked for my change, they feigned ignorance, audaciously demanding that I provide proof that the change had not been returned. As retaliation for insisting on my rightful money, they refused to arrange taxi services. Located remotely, every time I requested a taxi, the staff deliberately lied about calling one, leaving me stranded. Consequently, I had to walk nearly 2 kilometers under the scorching sun to reach a main road where I could hail a taxi myself, painfully watching taxis entering other hotels effortlessly.
Repeatedly, I wasted 30 minutes to an hour waiting futilely at the hotel for taxis, eventually forced to endure the blistering walk. The staff proved themselves incompetent, discriminatory, hostile, and disgraceful. After traveling throughout Tunisia for an entire month, the worst region was undeniably Djerba, the worst accommodation was this hotel, and the worst Tunisians were undoubtedly these hotel employees. My experience at this hotel was even more traumatic than being robbed of my camera by a thief in Monastir. Although I wholeheartedly recommend traveling to Tunisia, I vehemently discourage visiting Djerba, solely due to this hotel and its staff. The employees here, supposedly professionals in the hospitality industry, bring shame upon the entire nation. From room quality to food and staff attitudes—absolutely nothing was acceptable. The only positive interaction was with a young man working as a safeguard by the beach, who was genuinely kind and helpful.
Before booking a room, ensure you thoroughly verify the Wi-Fi, as it absolutely does not work despite their advertisements. Be aware that the actual facilities differ significantly from advertised photographs, and the bathroom issues are severely problematic. Additionally, be cautious when requesting a room change, as staff may shamelessly demand money. Amidst an otherwise fantastic journey through Tunisia, this was unquestionably the worst lodging experience, and thus I leave this review here...
Read moreThis hotel single-handedly ruined all the wonderful impressions I had accumulated of Tunisia and its people in just one day. The attitude of the reception staff, particularly the female receptionist, was appallingly rude, verging explicitly on racism. These were by far the worst hotel staff I have ever encountered, even surpassing the abysmal condition of the hotel’s facilities. My experience was so dreadful that it made all the positive reviews for this place seem entirely fictional.||||Room: Wi-Fi does not work in the rooms; it barely functions even in the hotel lobby. The room reeks of cigarette smoke. In the bathroom, the bathtub drainage is clogged, and when the shower is turned on, water sprays uncontrollably in every direction, making proper showering impossible. The sink is equally clogged. Even if one somehow manages to tolerate all these defects, the worst part remains the staff.||||Worst Staff—Shame on Tunisia: Throughout my travels in Tunisia, I encountered wonderfully hospitable and kind people who left lasting positive impressions. They treated foreigners with fairness, often returning mistakenly overpaid money without hesitation. However, at this hotel, staff claimed they had no change and promised to return it later. When I later asked for my change, they feigned ignorance, audaciously demanding that I provide proof that the change had not been returned. As retaliation for insisting on my rightful money, they refused to arrange taxi services. Located remotely, every time I requested a taxi, the staff deliberately lied about calling one, leaving me stranded. Consequently, I had to walk nearly 2 kilometers under the scorching sun to reach a main road where I could hail a taxi myself, painfully watching taxis entering other hotels effortlessly.||||Repeatedly, I wasted 30 minutes to an hour waiting futilely at the hotel for taxis, eventually forced to endure the blistering walk. The staff proved themselves incompetent, discriminatory, hostile, and disgraceful. After traveling throughout Tunisia for an entire month, the worst region was undeniably Djerba, the worst accommodation was this hotel, and the worst Tunisians were undoubtedly these hotel employees. My experience at this hotel was even more traumatic than being robbed of my camera by a thief in Monastir. Although I wholeheartedly recommend traveling to Tunisia, I vehemently discourage visiting Djerba, solely due to this hotel and its staff. The employees here, supposedly professionals in the hospitality industry, bring shame upon the entire nation. From room quality to food and staff attitudes—absolutely nothing was acceptable. The only positive interaction was with a young man working as a safeguard by the beach, who was genuinely kind and helpful.||||Before booking a room, ensure you thoroughly verify the Wi-Fi, as it absolutely does not work despite their advertisements. Be aware that the actual facilities differ significantly from advertised photographs, and the bathroom issues are severely problematic. Additionally, be cautious when requesting a room change, as staff may shamelessly demand money. Amidst an otherwise fantastic journey through Tunisia, this was unquestionably the worst lodging experience, and thus I leave this review here...
Read moreOur family of three spent a week at Dar El Bhar. The small, two-storey hotel is built around a patio planted with trees and shrubs. The rooms are reached via open arcades surrounding the patio, giving the atmosphere of the cloisters of an ancient monestary. The house is beautifully decorated in a traditional local manner with dark wood, stonewalls, window shutters, old lamps, etc. In the main building there is a large dining room with bar and two open chimneys ||||On one side of the garden there is a restaurant, which is open to the public and has a lovely terrace right on the beach. Between the hotel and the beach there is a very well kept garden with palmtrees and a swimmingpool. At the end of the garden and right at the beach, there are several canopies with lounge-chairs. Around the pool and on the beach there are more than enough sun-chairs. ||||Being 3 adults we had booked one of the spacious suites with two rooms, separate toilett, built-in closets,bathroom with tub and shower and a big balcony. A safe and refrigerator were available in the room, drinks could be ordered at the bar. The room had air-conditioning and a heating system. We assue, that the room had not been occupied for several weeks prior to our arrival, as it took a couple of days to maintain a comfortable temperature. But the very friendly staff provided additional blankets so everything was fine. ||||Our package included half-board. Breakfast was served on the beach terrace and dinner in the hotel dining-room. As some nights we were the only hotel-guests, there was no breakfast buffet and we were served a big, delicious breakfast at the table incl. hand-pressed orange juice and omlette/crepes made to order. Dinner was 3-4 courses with the option to select one out of two different main courses every night. We enjoyed the good food. ||||Free WiFi is available in the reception area and we could have bought a data package at a reasonable price. But we prefered to enjoy this very quiet and cosy place and to take long walks...
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