Side Crown Palace in Manavgat, Turkey - reviews,open hours,photo spots,things to do

Turkey Antalya ManavgatSide Crown Palace

Side Crown Palace

Evrenseki, Sahil Cd. No:21/26, 07600 Manavgat/Antalya, Türkiye

4.0(2.2K)

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+90 242 745 04 97

Website

crownsidepalace.com

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Omar TursićOmar Tursić

We stayed for 7 nights in this hotel at the end of August 2025. We had a good time but it didn’t feel like a luxury holiday or 5 star hotel. Guys on reception can talk English and German, I recommend talking with them on English. For first night we stayed in really bad room that looked at kitchen of other hotel, room had bad smell and AC from kitchen works all night so it was loud, we had trouble sleeping. Guy that showed us way to our room (that felt like a maze) and helped us with luggage didn’t leave room until we gave tip. We asked workers at reception if there is possibility to change room and they told us:”That’s what you paid for. We are full for tonight, try again tomorrow.” Then guy from our travel agency called reception and talked in Turkish language with them and they told we can see another room in the morning. We had really good view of the pool on the other side of hotel and we agreed on changing rooms but we had to pay 50€ on top what we already paid. Second room was good, clean but we had problem with room key, it was loosing connection every couple of seconds and we could hear a beep every time it lost connection. I’ll leave a video of it so you can take a look. Reception told us that’s because of the room cards and gave us couple of “new” ones but problem wasn’t solved. So in order to sleep during night we had to take cards out of the card holder next to door, so we didn’t have electricity and AC during the night so we would charge our phones during breakfast. Food in restaurant was okay, nothing special. I had high hopes of Turkish food but I left disappointed. Food variety was good but pretty much everything was undercooked. And sweets - only baklava was good, everything else - you don’t have to try. Servers in restaurants were mostly good, they talked under lips in native language when people leave some food on the plate. Avoid photographer Erkan in this hotel. He told us one thing before photoshoot and after photoshoot everything was different. Other photographer knows German just enough to pose you and when you ask him something in German or English - he just looks at you. Photoshoot is “free”, you have to pay 20€ as reservation for photoshoot. You go to the beach with shuttle bus and have to walk back to hotel because last bus is at 18:00. Photos are nothing special, most of us can take better photos with phones. Then after for photos are “edited”, you can select photos you want. But photographer expects you to select almost all of the photos, they had around 100 photos from our photoshoot. He told us they charge 8€ for 1 printed photo and he can send us digital photos via email for free. We selected 8 photos from our photoshoot and he picked one for that was not in focus. He was so angry that we didn’t pick all of the photos, guess he thought he could earn more than 500€ just from our photoshoot. Then he asked us do we want these 9 photos printed or digital. We asked is there a possibility to have them printed and sent via email. He said:”Well, right now you have to pay 72€ for these photos. If you pay 100€, I can print them and also send them to you.” I told him that he said digital photos are “gift” from him, he just looked the other way. You have to wake up around 6:30 in the morning to throw a towel on lunger in order to have one later, German guests start with reservations at 6 o’clock. Couple of times animation team told on speaker that you can reserve a place just until 10:00, if you don’t come until 10, cleaning staff will remove your towels but that didn’t happen. Some of guests came around 2pm and towels and loungers waited for them. Bartenders on beach bar and pool bar are amazing, friendly and easy going. The best thing about this hotel was clean pools and animation team. I have to say Omar was the best and the coolest guy in animation team, announcer was good and one more Turkish guy. Kamil was always uninterested. I would come back to this hotel only because cleaning ladies are doing amazing job with the rooms, animation team is amazing and pools are clean too.

AT N.AT N.

Rezeption, Empfang (vor allem Ipek und Selma) und Hotelmanager waren sehr unfreundlich und haben keinerlei Einsichten gehabt!!!!! Hotel am 28.08.23 für den Zeitraum 27.09.23 bis 03.10.23 gebucht. Keine Info oder Nachricht darüber, dass es ausgebucht oder überbucht ist. Wäre das der Fall gewesen, hätte ich gar nicht buchen können. Vorort haben die Empfangsdamen gesagt, dass es ausgebucht ist und man auf eines der Schwesternhotels dem Crown Serenity oder Crown Sunshine ausweichen kann. Die beiden Schwesternhotels liegen mit dem Auto ca. 6,3 km von Crown Palace entfernt. Inmitten einer Pampa wo nichts ist!! Nur eine lange Autostraße, KEINE Einkaufsmöglichkeiten, keine Geschäfte, NICHTS!!! Dafür musste man lange Wege in Kauf nehmen und ohne Auto gar nicht möglich. Check-In in dem Hotel Crown Palace sowie in den beiden Schwesternhotels ist 14 Uhr. Wenn man einen Nachtflug hat und morgens irgendwann vor 14 Uhr ankommt, bekommt man kein Zimmer. Das ist verständlich weil Check In ja 14 Uhr ist. Wenn aber der Check In ab 14 Uhr ist, dann sollte ab der Uhrzeit dann auch die Zimmer fertig sein. Um 14:15 Uhr war es noch nicht fertig. Daraufhin sollte ich ich ne halbe Std. Länger warten. Das habe ich getan und um kurz vor 15 Uhr erneut nachgefragt. Da hieß es sehr unfreundlich von den Rezeptionsdamen Ipek und Selma , das ich noch Geduld haben sollte. Auf die Frage wie lange ich denn noch warten solle habe ich nur die Aussage bekommen, das ich Geduld haben soll. Koffer hinstellen und warten. Daraufhin habe ich mit dem Hotelmanager gesprochen, der daneben stand und ihn gefragt wie lange ich warten muss und er hat nur unfreundlich und unhöflich gesagt: "Sie haben doch gehört, was sie Rezeptionsdamen gesagt haben, das Sie noch warten sollen, es gibt keine freien Zimmer ". Nachdem ich ihn noch gefragt habe wonach denn in dem Hotel priorisiert wird, welcher Hotelgast zuerst seine Zimmerkarte bekommt und auf sein Zimmer darf und ich ihm gedroht habe das sein Hotel und seine Mitarbeiter eine saftige negative Bewertung bekommen wird habe ich sofort meine Zimmerkarte bekommen und musste mein Zimmer selbst suchen. Ich hatte eine 5er Zimmerkarten Nummer. Im Fahrstuhl ging es nur bis zu den Zimmern mit der 4 . Also musste ich noch mein Zimmer selbst suchen. Die Rezeptionsmitarbeiter haben mir ja nichts gesagt oder gezeigt wo mein Zimmer ist, so wie Sie das bei anderen Gästen gemacht haben. So musste ich eine Putzfrau fragen wo denn mein Zimmer ist. Mein Zimmer war in eines der anderen Hotelgebäude. Alle Gäste die ankamen haben dieses Zimmer Problem gehabt und mit der Rezeption nur Ärger und Stress gehabt. Das Hotel buche ich nie wieder und das Essen war am ersten Tag in Ordnung. War an den anderen Tagen aber immer gleich. Wirklich viel Abwechslung gab es nicht. Man musste sich immer schon mal etwas auf den Tisch legen (Glas Getränk oder eine Kleinigkeit) um diesen zumindest für den Moment wie man sich was zu essen holt zu reservieren bzw.zu blocken. Da das sehr voll ist und man sonst lange nach einem Platz suchen musste. Einmal habe ich mir 2 Gläser Wasser und einen Apfel hin gelegt und als ich mir etwas warmes geholt habe wurde der Tisch schon leer geträumt für einen neuen Gast. Da habe ich mich aber sehr aufgeregt und zack war mein Platz weg und da es so voll war habe ich keinen Platz mehr bekommen. Das ist echt unfassbar. Und dann steht man da mit seinem Teller. Das geht gar nicht. An der Strandbar sollte es auch WLAN geben. Dies ging jedoch überhaupt nicht. Keine bis sehr sehr schwache Verbindung. Mein Zimmer wurde am dritten Tag nicht richtig sauber gemacht. Leider habe ich kein Bild gemacht. Bzw. Es vergessen. Anscheinend ist das eine Masche von den, das viele Gäste die ankommen, in eines der Schwesternhotels untergebracht werden sollen, weil das keiner bucht. Lasst euch nicht abwimmeln und setzt euch durch, dass ihr nicht auf eines der Schwesternhotels untergebracht werdet. Für diesen ganzen Ärger und so viel unnötige Zeit die drauf gegangen ist ist dieses Hotel nicht wert.

Marcel KelderMarcel Kelder

Ich muss mich leider negativ äußern: Die Qualität des Hotels hat sich innerhalb von zehn Jahren erheblich verschlechtert. Wir reisten am 3. Oktober für eine Woche in dieses Hotel, um einen schönen Familienurlaub in der Türkei zu verbringen. Nach unserer nächtlichen Ankunft wurden wir zügig abgefertigt und zu unserem Zimmer begleitet, inklusive Kofferservice. Als wir jedoch das oberste Stockwerk erreichten, mussten wir eine separate Brandschutztür öffnen und eine ungepflegte Treppe hinaufsteigen, um unser Zimmer zu erreichen. Bereits vor der Zimmertür erlebten wir einen Schock... Der Türspion wurde entfernt und mit Papier abgedichtet. Auch die Tür selbst hatte den Anschein, als wäre sie zuvor aufgebrochen worden. Da meine Tochter bereits in meinen Armen eingeschlafen war und wir ziemlich erschöpft waren, äußerten wir vorerst keine Beschwerden. Das Zimmer war zwar geräumig, aber keineswegs sauber. Es schien, als ob die Reinigungskräfte nicht alle Ihre Putzutensilien die Treppe hinaufgetragen hätten. Das Einzelbett wies Stockflecken auf, und der kostenlose Safe war defekt. Am nächsten Morgen entdeckte meine Tochter ein Silberfischchen an der Wand, und der Ausblick vom Balkon war äußerst enttäuschend. Sie wollte sofort nach Hause. Nach einer Beschwerde wurden wir zunächst vertröstet: Ein Zimmertausch sei aufgrund der vollständigen Ausbuchung nicht möglich, wir sollten in vier Tagen noch einmal anfragen. Als meine Tochter allergische Reaktionen zeigte, versuchten wir es jedoch schon früher, und mussten für die verbleibenden vier Tage ein Upgrade bezahlen, um ein neues Zimmer zu erhalten. Dieses war akzeptabel, doch der Weg dorthin war problematisch. Um in unser neues Zimmer zu gelangen, benutzten wir regelmäßig den Aufzug, der jedoch im laufe unseres Aufenthaltes stecken blieb. Was laut anderen Gästen nicht das erste Mal war. Meine Tochter weigert sich nun, einen Aufzug zu betreten, da es beim Ausfall des Aufzugs komplett dunkel wurde und sie dadurch in Panik geriet. Nur durch Zufall konnte ich die Rezeption über die Durchwahl 9 erreichen, da wir im Zuge des Zimmerwechsels darum gebeten hatten, die Koffer abholen zu lassen. Andernfalls wären wir mehr als 15 Minuten stecken geblieben. Positiv hervorzuheben sind die Animation sowie der Service am Pool und am Strand, die sehr gut waren, hierfür vergebe ich fünf Sterne. Das Essen war reichhaltig, jedoch nicht besonders abwechslungsreich, zumindest nicht nach unserem Geschmack. Es war teilweise zu scharf gewürzt (z.B. die Tomatensauce) und somit für unsere Tochter nicht gut verträglich. Das Obst wurde nicht geschnitten, und ein scharfes Messer wurde auf Anfrage leider nicht bereitgestellt. Der Shuttle-Service zum Strand war in Ordnung, abgesehen von einem Vorfall, bei dem wir beinahe einen Unfall mit dem Bus hatten, allerdings war die Schuld nicht dem Fahrer anzulasten. Fazit: Das Hotel ist eindeutig in die Jahre gekommen. Als ich vor 2015 das letzte Mal dort war, hatte das Hotel noch einen aktuellen Award von „Ab in den Urlaub“ erhalten. Der letzte Preis wurde jedoch 2016 verliehen. Diese Auszeichnungen hängen immer noch am Hoteleingang. Auch der Service an der Rezeption hat nachgelassen. Wir werden dieses Hotel definitiv nicht mehr buchen. Ich vergebe nur einen Stern, da ich das Hotel und den Urlaub im allgemeinen getrennt bewerte.

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Reviews of Side Crown Palace

4.0

(2,198)

3.0

14w

We stayed for 7 nights in this hotel at the end of August 2025. We had a good time but it didn’t feel like a luxury holiday or 5 star hotel.

Guys on reception can talk English and German, I recommend talking with them on English.

For first night we stayed in really bad room that looked at kitchen of other hotel, room had bad smell and AC from kitchen works all night so it was loud, we had trouble sleeping. Guy that showed us way to our room (that felt like a maze) and helped us with luggage didn’t leave room until we gave tip. We asked workers at reception if there is possibility to change room and they told us:”That’s what you paid for. We are full for tonight, try again tomorrow.” Then guy from our travel agency called reception and talked in Turkish language with them and they told we can see another room in the morning. We had really good view of the pool on the other side of hotel and we agreed on changing rooms but we had to pay 50€ on top what we already paid.

Second room was good, clean but we had problem with room key, it was loosing connection every couple of seconds and we could hear a beep every time it lost connection. I’ll leave a video of it so you can take a look. Reception told us that’s because of the room cards and gave us couple of “new” ones but problem wasn’t solved. So in order to sleep during night we had to take cards out of the card holder next to door, so we didn’t have electricity and AC during the night so we would charge our phones during breakfast.

Food in restaurant was okay, nothing special. I had high hopes of Turkish food but I left disappointed. Food variety was good but pretty much everything was undercooked. And sweets - only baklava was good, everything else - you don’t have to try.

Servers in restaurants were mostly good, they talked under lips in native language when people leave some food on the plate.

Avoid photographer Erkan in this hotel. He told us one thing before photoshoot and after photoshoot everything was different. Other photographer knows German just enough to pose you and when you ask him something in German or English - he just looks at you. Photoshoot is “free”, you have to pay 20€ as reservation for photoshoot. You go to the beach with shuttle bus and have to walk back to hotel because last bus is at 18:00. Photos are nothing special, most of us can take better photos with phones. Then after for photos are “edited”, you can select photos you want. But photographer expects you to select almost all of the photos, they had around 100 photos from our photoshoot. He told us they charge 8€ for 1 printed photo and he can send us digital photos via email for free. We selected 8 photos from our photoshoot and he picked one for that was not in focus. He was so angry that we didn’t pick all of the photos, guess he thought he could earn more than 500€ just from our photoshoot. Then he asked us do we want these 9 photos printed or digital. We asked is there a possibility to have them printed and sent via email. He said:”Well, right now you have to pay 72€ for these photos. If you pay 100€, I can print them and also send them to you.” I told him that he said digital photos are “gift” from him, he just looked the other way.

You have to wake up around 6:30 in the morning to throw a towel on lunger in order to have one later, German guests start with reservations at 6 o’clock. Couple of times animation team told on speaker that you can reserve a place just until 10:00, if you don’t come until 10, cleaning staff will remove your towels but that didn’t happen. Some of guests came around 2pm and towels and loungers waited for them.

Bartenders on beach bar and pool bar are amazing, friendly and easy going.

The best thing about this hotel was clean pools and animation team. I have to say Omar was the best and the coolest guy in animation team, announcer was good and one more Turkish guy. Kamil was always uninterested.

I would come back to this hotel only because cleaning ladies are doing amazing job with the rooms, animation team is amazing and pools...

4.0

First of all, I would like to say a HUGE THANK YOU to all the waitresses, cooks and cleaning staff of the hotel. You are the most important part of the hotel, and really nice people! Garsonlara, aşçılara ve temizlik personeline çok teşekkürler! Oteldeki en önemli şey onlar! So this was my first all-inclusive trip. We paid for 8 days only 420EUR per person, which I find extremely cheap, almost shameful, so I cant (it would feel wrong) to ask for more that what we got. The transp from airport to hotel lasts about an hour. The bus is dirty and bus drivers never stop their engines while waiting for the bus to get full. Super polluting, I got dizzy, should be illegal. The review of the hotel in bits: The tourists: most of them russians, usually loud, rather rude and cheap looking. Some germans also (my husband warned me, german himself, that those going to Turkey are mostly same as the russians going, low class people, who look cheap). Some turks as well. Communication: Forget about English! Here in Antalya the staff is great at german and russian, but if you try to speak in English you will be disappointed. I think the waiters/waitresses had better english than the people at reception (very surprising, since English IS the lingua franca of travelling). But I understand they have mostly russians/germans tourists so they just adapt to their clientele. The reception was not very helpful, but surely they dont earn much and deal with low class rude people all the time, so I see the lack of motivation. The hotel: super located, 10min walk from the beach. They offer a free bus that comes and goes all day long from hotel to beach til 6pm (very polluting and unnecessary, those fat russians and germans could really use some exercise... but then again, it generates a job for the driver). The decoration overall looks super fancy, like a 5 star hotel in Europe, but when you take a closer look it is rather a 3 star hotel. Cant blame them, at what they charge they have it nice enough! Once thing though IS true... Wifi sucks. Forget about Wifi if you come here. Within the hotel you have a gym (really small, non ventilated), a spa (for massages and such, I had one made by a Bali girl who was super nice and did an awesome job!) and two pools. Also some clothes, bags and accessories stores. They all sell replicas, super ilegal in our countries but in Turkey it seems like its ok. Sadly enough, all stores were most of the times empty (even the bazars outside the hotel). At the beach you have a bar where you can have lunch, and they sell tasty smoothies too. Food: Pretty healthy! Not much variation but many fruits and veggies, which is great! I did eat a lot of desserts as they always had tasty turkish ones. Restaurant was always busy. You cant help yourself (due to covid), so staff and dishes are behind a glass wall, you ask them what you want and they serve you. The "entertainment" at the hotel: I didnt pay attention to that as I do my own thing while on holidays. Covid test: if you wanna leave Turkey you need a negative Covid-test. You can do it at the hotel for only 30EUR, but do it soon enough. You have the results within one day. Cleaning: good enough. I would advice the hotel to ask staff not to waste time doing these cute birds with the towels and instead ask them to clean the calcium oxide in the bathroom and really desinfect. I kept my room tidy during most of our stay so they didnt have to do much with us, but if I could I would have left surfaces much shinnier than they were. I do want to mention the use of plastic. We drink a lot of water, and here in Turkey they have no good tap water like we do back home, so we had to constantly ask for little plastic water bottles. Does Turkey recycles? It made me a bit desperate to be honest... so much plastic. To sum up, very nice holidays for a really low price. It made me a bit sad to see how poor Turkey is but I had a nice time and surely...

4.0

WOW!! Where to start? Choose this hotel!! Everyone spoke English, and everyone was kind and friendly. If you're a Brit in Antalya, this is difficult to come by as guests are mainly German. I find the German tourists warm and friendly too, but I know some British people don't feel the same, and the standard of English is great. ||We had trouble with our reservation and the hotel staff were so kind and accommodating. Nothing was too much trouble, and even though the booking agent was obstinate and difficult the manager and hotel reception were amazing!! I cannot stress this enough. I travelled with my cousin who had a disability and nothing was too much trouble. ||The food here is phenomenal. Way beyond normal All inclusive and if you have a sweet tooth, you will love the selection of REAL cakes and deserts. Such a large selection of food, and lots of fresh fruit which I loved. Cakes, Snacks, ice-creams and Churros in the afternoon. A very reasonably priced cocktail from the vitamin bar 4 euro) made withy fresh fruit and the booze is typical. Very close to 7 event Hall, bars and other entertainment venues. Bill Cosby Bar is worthy a visit (despite the unfortunate name). Next to shops with local shuttle services running frequently up the strip. A short walk to the beach and a taxi journey into the port. 1hr transfer from the Airport and a great and efficient airport on top! ||Entertainment staff are friendly with tours to the discos for more adventures after the hotel entertainment ended. ||Rooms differ - the main building was a little dated, still perfectly nice - and the additional building had larger, nicer rooms. Lots of sunbeams - just get out before 9am, and watch the sun to avoid getting caught in the shade! Be careful not toe get a standard economy room, this was awful but they upgraded us quickly for a small fee. ||The Thai ladies in the spa were FANTASTIC - sometimes the male masseurs can be a little forward, but this service was affordable and top-notch. I had my eyelashes infilled in the hairdressers and they were amazing, better than home! If you want a tattoo - no problem, so many tattoo places. ||Turkey love cats and dogs, expect them everywhere, they are part of the furniture. ||If I had to say anything negative it would be that the air con was poor in the main building, but great in the new. The lifts drive me crazy stopping at every floor, but you could just walk up the stairs! the pools are smaller than some of the pools I've experienced, but they were still very nice. The Turkish music after entertainment is my favourite and the shows were typical of all inclusive. Children were catered for with mini clubs and discos and the slides are particularly good here. This is a good hotel, the foyer is lovely, with lots of little areas to sit, but the staff make it great! ||Next to Well Palace - and in my...

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