Exceptional Service and Warm Hospitality
I recently stayed at Oyster boutique hotel in Side, and I cannot say enough about the outstanding experience, largely thanks to the incredible staff, especially Mustafa and Anas. From the moment we arrived, we were greeted with warm smiles and genuine hospitality that made us feel right at home.
Mustafa at the front desk was particularly helpful, offering us a seamless check-in process and providing excellent recommendations for local attractions and dining options. His knowledge of the area and attention to detail truly enhanced our stay.
Enes, who assisted us throughout our time at the hotel, went above and beyond to ensure we were comfortable and had everything we needed. His attentive service and friendly demeanor made us feel like valued guests every day.
The rest of the staff were equally impressive, always ready to assist with any request, whether it was the housekeeping team keeping our room impeccably clean or the restaurant staff remembering our preferences after just one visit.
Every interaction we had was met with friendliness and professionalism. It's clear that Mustafa, Anas, and the entire team genuinely care about their guests' experience.
Overall, the hotel itself was beautiful, but it was the staff—especially Mustafa and Enes—who made our stay truly memorable. We look forward to returning to Oyster on our next visit to Side, knowing we'll be welcomed back with the same warmth and...
Read moreVery disappointing stay.
We were checked into a dirty room — trash under the bed, furniture covered in fingerprints, and old, worn-out fittings. When I reported it, staff accused me of lying until they looked themselves and found the mess. Only then did they apologize.
The hotel grounds were unkempt, and the reception desk was messy, with t-shirts lying around and even a plastic basin placed nearby.
Since housekeeping was off, a waiter cleaned our room with wet wipes — completely unacceptable.
Breakfast was not a buffet as advertised. Staff brings one plate they arrange themselves, no choice at all.
If you value cleanliness, comfort, and real service — I do not...
Read moreLocation is great base and walking distance to everything.|This hotel has a sports bar attached to the hotel which is open until 1am and shows all the football games and serves cocktails and food. Outdoor area and big screen and indoor seating with various tv showing all the games. The atmosphere is good.||The room was basic and has a mini fridge, air conditioning which gets really cold which was great. The room was cleaned daily and the bed really comfortable. ||The pool area is great and quiet.||I would definitely return but depends what kind of a holiday you looking for, as a base and somewhere to sleep for the price, highly...
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