Serene Hotel — Hotel in Kampala

A local run hotel with affordable rooms. I've been staying longer and shorter periods at this hotel. Its not a luxury hotel, but the rooms are clean and the service is very friendly. Breakfast served is the usual white bread, eggs, fruit and coffee/tea, but tends to vary a bit both in terms of how complete it is and how fast it is served. However, most of the time I've been there (and I've been there quite often), it's been ok. The hotel is tucked away behind the Oilcom petrol station, so maybe not very easy to find the first time. On the left side of Oilcom there's a small lane going down, follow that one and you'll see the sign straight away. It's only 20 m off...

I wish there was a 0 review. There was no towel in the room, i sloped stairs to get it since the number on their receipt wasn't getting picked. Getting the towel, which seemed dirty or discoloured after waiting for if for 15mins, reaching room, there was no water had no energy to go back down. In the morning, a boy brought water in 5l Jerrycan. No bucket, no basin. In summary : No water Dirty towels Old beddings No mosquito net Fake tissue - could be from a supply of 1995 The attendants don't know English No parking - only 3 cars can park. Long cars don't bother It's more of a student's...

Do more on guest relations, menus and room amenities!! Its a shame to be in a room with a TV set but no water, no shower gel/shampoo/soap. Also it's a hotel but you have to get you're from the joints outside thus compromising you're...