This was back in October ‘23 and I Can only talk about the food and JFC it was god awful.
Ordered vegan flatbread starter and curry main, but asked if both could come out with mains and female server said yes. Eventually the flatbread was brought out and I said it was meant to come out with the mains, male server told me the mains will be out shortly. took a bite out of it, and after about 15mins I sent it back as the mains clearly weren’t coming.
25mins later, everyone’s mains come, including my now 40min old flatbread with the same bite in it, all the toppings amalgamated into the bread after being under the pass lights. Any other self respecting chef would’ve remade it and none of the male servers even noticed, or didn’t care they were bringing out horror movie props on a plate
Curry was over spiced, had three logs in it (idk if it was cinnamon or what) and tons of inedible spices - cardamom pods still in its hard casing and about 5 star anises. Why the hell the sauce wasn’t strained before service I have no idea.
All three steaks were average heat at best and all agreed they wish they ordered something else. One burger was great, the other “ehh, alright”.
We all gave up and just ate our meals as it was clear this was as good as it was gonna get.
Also noted the weird way staff are told to work, doesn’t make sense and lead to a lot of confusion with quite a lot of tables that night, and I’ve heard this before from people but didn’t think it was that bad.
It was that bad. It was worse than bad. Not the severs fault they don’t make the rules.
Overall looks great inside but shockingly atrocious food. Female server was nice(4** to you), male servers...
Read moreWe booked for afternoon tea on Saturday 7th October. On arrival we waited to be seated a member of staff was making there way to us but quickly passed it on to another team member. No eye contact or welcoming approach. We received our glass of prosecco then our soup arrived. This was very small after that a plate arrived each with finger sandwiches on it. I had asked could we get some tea and had to ask again . Two teapots between 4 . We had to wait for a while and no sign of our scones or sweet treats. So I had to go and get attention again from member of staff to ask for tea and rest of our food. It eventually arrived but at this point the service was having an impact on our afternoon experience. I had to go and ask again for more tea. At no point did a staff member come to ask if we needed anything. We sat for 35 mins at the end looking for staff to get bill and see about getting a box to take rest home not that we had much . As quantity of food was minimal. I had to go looking for staff at cashdesk but no-one was about I went out to reception to try and pay but was told they could not take payment so had to return back in at this point I managed to get a member of staff and managed to sort it after going to check with his manager who again made not contact with us at all . Definitely would not recommend as service was terrible.staff very new and young and when a wedding party arrived they seem to move all staff out to assist with this. Was not worth money and big disappointment for the...
Read moreSilverbirch hotel was our wedding reception venue and we couldn't have been more impressed with it as a wedding venue.
Special thanks to the hotel manager Edwin and wedding co-ordinater Morgan who were both so lovely, attentive and responsive during the planning process on the lead up to the big day with ensuring every attention to detail was covered and everything on the day went so well. Our guests loved this hotel too!
The lobby area is really picturesque, homely and spacious for wedding guests & for hosting any musicians or any other wedding features and the drumragh suite for the main function room is class, with nice lighting, tables and lots of space for guests. There are lots of outdoor alcoves at Silverbirch that I in particular really like about this venue and the guests loved, particularly when the weather is nice.
We stayed in one of the main suites for our wedding night and the night after, and it was unbelievable. Spotless, spacious and a touch of luxury. Very comfortable bed.
The food at Silverbirch is delicious as well. We tried the bar food and the wedding food and ourselves and guests were raving about the food.
Recommend Silverbirch hotel as a place to have your wedding, for a Sunday carvery, or for a nice place to stay for a night away, very close by to the Ulster...
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