The hotel is unfortunately in a mobile not spot/dead zone. So – at least if you use the EE or Vodafone networks – there is no mobile signal for calls or data roaming; worst on the western side of the hotel. This extends to the other parts of the business park – it amazes me that these businesses collectively accept this situation rather than securing eg a booster mast.||This was critical, as during my stay, after negative comments about the state of the wifi at the hotel, they decided to upgrade/improve it, which went wrong, so there was no wifi at all. No wifi, no roaming, no phone calls – you suddenly realise how indispensable this is for modern day life. Consequently, for any emails/calls/messaging, I had to drive to a car park lay-by about a mile away to conduct my business and I missed a key Zoom call at the hotel through lack of any available communication channel. There seemed no sense of urgency at the front desk trying to fix the issue.||Otherwise, the hotel was very nice indeed. I knew there was no AC on booking, but the south facing room did become quite warm. The room was as clean and well presented as ever. Some minor background traffic noise when the window was open. Breakfast in the adjoining Beefeater was very nice, although it is ordering from the host rather than self-service for the hot options, which I like less than the buffet, as it takes longer/involves more faff. But a very relaxing dining area and everything...
Read moreI recently stayed at the Premier Inn Tytherington and unfortunately, my experience fell short of expectations. The room had a strong, musty smell which was unpleasant, but the real disappointment came with the breakfast, or lack thereof.
I had prepaid for the meal deal, which includes both dinner and breakfast. On the first morning, I was told that no cooked breakfasts could be served as the chef had to leave due to feeling unwell. While I understand that illness can’t be helped, I was surprised that there was no backup in place, surely Premier Inn and Beefeater should be able to accommodate such a situation.
The real frustration came on the second morning. I arrived for breakfast only to find a sign stating something to the effect of: "Due to unforeseen circumstances, we are unable to serve cooked breakfasts this morning." While the first day may have been unforeseen, by the second day, it’s reasonable to expect that the team would have anticipated ongoing issues and arranged cover accordingly, especially given that I and possibly many guests had prepaid for breakfast.
It’s disappointing to pay in advance for a service that ultimately wasn’t delivered, and it left a poor...
Read moreA 2 night break at this hotel whilst visiting friends.||Overall reception was very tidy, with water available aswell as a few leaflets. Parking machine just by the desk where you register your vehicle and number of nights to get free parking (make sure you do this, but receptionist did ask if I had done it). Speaking of the receptionist, she was extremely polite, cheerful and helpful.||Room was on the ground floor and at the back of the hotel, it was extremely quiet with a powerful shower and lots of hot water which did not fluctuate in temperature. Room was clean, comfortable bed and plenty of space. Yes the room / hotel does not have air con but a room heating system, my room stayed about 20-21.5 degrees, but you can open the window slightly to bring it down abit and also there is a fan in the room (this fact has led me to drop my rating from 5).||Did not eat in the Beefeater therefore unable to comment. A very comfortable stay with easy access to Macclesfield, and have booked to go back in a couple of weeks for another 3 nights due...
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