The Prince Alfred Rooms — Hotel in Liverpool

I had come to stay at the hotel next to the car park The Prince Alfred - as I was attending the Taylor Swift concert with my daughter. Upon arrival the hotel called me to check where I was and she said to park in farm foods. So I did. She didn’t tell me I wasn’t allowed to park there for a long period of time or even tell me there’s free parking over the road. She just let me park there with no warning which was extremely unfair considering she was the one that told me to leave my car there. When a parking ticket came through my door I was so shocked and upset by this having already spent hundreds of pounds on the trip to Liverpool to then have this ticket for not knowing I needed to move my car. I would never have left if there had I known I’m not silly! I can’t believe this woman gave me false information without so much as a sorry when I called the hotel to tell them what had happened. They said it was down to me to notice the parking signs but why would I check if I’m being told to park there by someone||That works at the hotel and who I trusted. I wish I had now, the hotel won’t do anything about this of course! Avoid rude staff and...

We came upto Liverpool for son’s birthday and watch the match. Unfortunately we had a rubbish result!! Prior to staying the communication from Annie was really helpful. Where to park, what trains to get into the city. When we arrived we found easy parking in the street opposite. The exterior of the pub/restaurant/b&b is a little tatty. Don’t let that put you off. We were greeted by Annie and a very warm helpful welcome. The room was huge with 4 single beds, very warm, nicely decorated and modern. Spotlessly clean . There were 2 large bathrooms opposite our room also spotless. Annie had left a bag of celebration chocolates for our sons birthday which was really lovely. The hotel is close to Aintree and we walked back from the stadium which took approx 30 mins and there is a train station 5 mins walk from the B&B to get into the city centre. This is a great location, great value for money and managed by a very lovely caring lady who knows how to treat a customer, which is a rarity these days. We will definitely be back....

The facility is actually a dorm-like set up, with rooms along a shabby hallway and some shared bathrooms. Entry is up an alarmingly rusty. beat up stairway in a run down looking area behind a pub/restuarant. All this we could have dealt with, but the pub downstairs, unmentioned in the hotel's description, was in full swing for the Saturday night that we were there. Unfortunately, that meant noise like I have never experienced outside a rock concert. Let me be specific here: I don't mean I could hear the music. I mean the walls were shaking and I could feel the bass line in my chest. The idea of sleep was laughable; I could barely hear myself think. This went on until 1:30 a.m. We had to be up early to reach our next destination on our itinerary; it was a rough night and a difficult morning.||||We saw the manager, Anne, as we were leaving in the morning, and she was very pleasant. I don't believe there was anything she could have done about the crazy amount of noise we experienced through the night. The...