Denali Hostel & Cabins — Hotel in Alaska

If I could rate it 3.5 I probably would, but anyway... This was a decent place to stay for the price, definitely a "no frills" type lodging. When we arrived around 9pm for check-in, after a long day of travel, there was a sign on the door saying check-in was 4-10pm, but the office was closed until 9:55 for a van run. We we're cold and tired and ready to go to sleep, and we had to wait almost an hour for someone to show up. We waited in the cafe across the street. We got back at 9:53 to the office door locked and an envelope stuck to it with our name with a key inside. Ugh. When the guy at the desk saw us taking the envelope, he came out and seemed a little annoyed with us. I had questions about parking and ATV reservations for the following day. He said we were good to go, could get our voucher in the morning. The cabin was tucked away from the part and a bit hard to find in the dark. It would be helpful to have a light on for people if they are arriving after dark. Linens were provided (and you're not allowed to bring your own) which was convenient, but what's provided isn't very warm, just a thin sheet set and light bedspread from Walmart. The heat worked OKAY. The cabin itself was clean. WiFi was spotty. Don't try to Netflix binge! , It was very quiet. In the morning we went to the office to pay for & pick up our ATV voucher showing proof of pre- registration. Again it was closed, shuttle run. Had to wait 20+ minutes, and we hadn't factored that into our travel time to the ATV place. Guy at the desk finally got back, said nothing special was needed. When we got to the ATV place, we found out they didn't have us in the system as being reserved through the hostel. We ended up having to take a later tour slot with a different shorter trip duration, resulting in the hostel needing to refund us the difference. When we got back to the hotel later in the evening, I talked to a nice young lady at the desk to inquire about refund process for ATV tour cost difference. She said person on previous shift who would have spoken to ATV tour place left no notes and she didn't know anything about it, but she saw what appeared to be a refund issued earlier in the day to an unknown account/guest. She said she would check on it and...

I never did get a very good feeling about Denali Hostel and Cabins. I had arrived early and waited out front for them to open and while I could hear them inside, they didn't open until well after 4PM. While I was waiting for them to open, I read the list of rules on the bulletin board and there were more don't than do's. It starts you off on a real negative note. The dormitory is located above the kitchen and common area and my first night staying at the hostel, there were a lot of people up late and very loud, so I didn't get a very good nights sleep. That and the Hostel is located right on the highway and the sound of trucks going by all night can disturb your sleep as well. I know that it's not the Hostel's fault, but one of the other guest became annoying to me in the same sense as when a drunk person becomes overly friendly when you're sober. He didn't seem to take a hint that he was bothering me and it was kind of creepy. I was never really able to get any rest and relaxation at the hostel so all things considered I decided not to stay another night and because of their no-refund policy I had to forfeit the cost of a nights stay. This seems unfair since they were never very busy while I was there. In fact one night I had the dormitory all to myself. I spoke with a young man in the office about my issues the day that I left and even asked if I could have credit towards a future stay and was informed that if I chose to leave I was out of luck and would forfeit my money. One plus is Panorama Pizza across the street serves phenomenal food and The Creekside Cafe had an amazing blueberry scone. That made up for some of the...

I never did get a very good feeling about Denali Hostel and Cabins. I had arrived early and waited out front for them to open and while I could hear them inside, they didn't open until well after 4PM. While I was waiting for them to open, I read the list of rules on the bulletin board and there were more don't than do's. It starts you off on a real negative note. The dormitory is located above the kitchen and common area and my first night staying at the hostel, there were a lot of people up late and very loud, so I didn't get a very good nights sleep. That and the Hostel is located right on the highway and the sound of trucks going by all night can disturb your sleep as well. I know that it's not the Hostel's fault, but one of the other guest became annoying to me in the same sense as when a drunk person becomes overly friendly when you're sober. He didn't seem to take a hint that he was bothering me and it was kind of creepy. I was never really able to get any rest and relaxation at the hostel so all things considered I decided not to stay another night and because of their no-refund policy I had to forfeit the cost of a nights stay. This seems unfair since they were never very busy while I was there. In fact one night I had the dormitory all to myself. I spoke with a young man in the office about my issues the day that I left and even asked if I could have credit towards a future stay and was informed that if I chose to leave I was out of luck and would forfeit my money. One plus is Panorama Pizza across the street serves phenomenal food and The Creekside Cafe had an amazing blueberry scone. That made up for some of the...