Nashoba Valley Inn & Suites — Hotel in Ayer

Booked this stay about a month ago, with a price of $189 ($159+$30 pet fee) for 1 night. Looking at all the reviews and photos it seemed like a great place! Got there and checked in, with the family lounging in the lobby. I was then charged $219 for the room. The active price online showed $163 ($133+$30 pet fee), but didn't realize this till now after leaving. Got to the room later and it reeked of smoke, with two people who appeared to be long-term residents smoking outside the door. The room was advertised as non-smoking. The room was also gross, with dirt and rocks all over the floor, some bugs flying around, the fire alarm was disconnected, the doors and walls were covered in dirt/scuffs. None of this was acceptable, or at all what we had seen online or in reviews when booking. Talked to the person at the front desk, who had to call the manager and first said no to a refund as we were wanting to leave then. Talked to the manager ourselves who agreed eventually since the room was advertised as non-smoking but reeked of smoke. We got the refund, collected our things, and left. I'm glad they were willing to refund after some fighting it, but it should never have been in that condition or advertised as that to start. We drove away and stayed at a 3 star hotel for $20 more that was 100x cleanlier and was actually...

Absolutely do not stay here, I was in my room and a stranger just walked in with a key given to him by the front desk. They double booked my room, shut my key off, I got locked outside room and then I had a stranger walk in on me. Im a grown man and I scared the guy more than he scared me but if I was a woman or I had kids with me as a woman this situation could have been so bad. Im trained in security, the guy that walked in came within inches of being hurt. So think about that and how unsafe it is for anyone to stay here. They could very easily double book your room, and the software clearly allowed it and didn't red flag it when it was happening so that means it WILL happen again and again and again. So take my advice, stay in your car at Walmart if you have to because it is safer than here. Never in my 56 years have I ever experienced this, a total stranger just walking into my room as I was literally pulling my pants off, relaxing, trying to deflate from the reason I have to be here and boom, a total stranger walking into my room with me milliseconds away from making a potentially life changing move that would absolutely injure one if not both of us. Goddammit, I cant think of a worse situation for someone staying here to be in. Noone is here on...

Traveler Beware! We had to check out after the first night of a two night stay. The room we stayed in smelled horrible. The walls are paper thin. And while it’s clear that they are trying to update the rooms the inn itself is in very dilapidated state. We were on ground level and our room did not have a double lock. My teenage daughter and I felt very unsafe especially with the amount of itinerant people using this motel as extended stay. Lots of garbage outside the rooms and used sheets and towels laying about and people smoking and drinking outside their rooms at all hours of day and night. On top of that, the owners wife told me they would refund me for the second night stay at check out. She said just to have the booking company call them and she would let them know. Of course when they called the owner said no to a refund. I had them call twice and second time got the same runaround. I like to support local business, so carefully read the reviews and looked at pictures both were very misleading to the quality and state of disrepair of this motel. I was charged $341 for this two night stay disaster. I hope this review saves you the expense and trauma we...