Hollywood Tower Hotel — Hotel in Bay Lake

Well what can I say about this Hotel. Difficult to know where to start really, the outside decor is tired and run down looking, and when approaching the front door all I could hear was screaming from other inconsiderate guests.

Check in process was pretty sluggish as we seemed to arrive along with all the other guests. The lobby looks like it needs a thorough clean, lots of cobwebs, clearly not been dusted in years. For the cost of a visit I would expect a few more cleaners could be employed.

Directed by staff into another room, where there seems to be an issue with defective lights and more cobwebs everywhere. Some really nice artifacts on display and antique seats but again covered in dust so unable to rest after a long day.

Ushered into the boiler room next which actually seemed cleaner than the lobby area.

We were then shown into a service elevator as the main ones are currently out of use. This was to take us to our room for the night which was apparently in ‘The Twilight Zone’ of the hotel.

During the journey the elevator cart was clanky, wonky lighting, unusual sounds, electrical issues galore and it went up and down like a kid had played with all the buttons before we arrived not at our room but in the hotel gift shop! This was the cleanest part of the building although the prices were a bit steep.

All the staff had a very unusual manner during our stay and seemed to keep suggesting we may not survive the visit.

To sum up our visit, the hotel has outdated decor outside and in, lots of general maintenance is required to return it to its former glory, and its wasn’t a very peaceful stay. A lick of paint here and there would go a long way. Its a shame too as the hotel is in a wonderful vibrant location and there are some great views from the upper floors.

We won’t be returning anytime soon although I would recommend you try it for yourself and make your...

Absolutely do not recommend. While the location of this hotel was excellent, the experience during our stay could only be described as nightmarish. We had to wait for what felt like forever to even check in. Once we were greeted by the most unfriendly bellhops I have ever encountered, they began shuffling us into a dark waiting area with standing room only. Suddenly, the lights went out (due to a storm that came out of literally nowhere) and we were forced to feel our way while trying not to injure ourselves or others. Apparently the entire power grid went out because we were led down into the boiler room and told we could board an elevator to our suite. The seats and seatbelts on the elevator were more than a little suspicious but, by this time, we just wanted a comfortable bed and a nap. No such luck. I’ll spare you the gory details. But suffice it to say there is absolutely no way this elevator passed inspection. At one point, some previous guests motioned for us to get off the elevator. I wish we had listened because, before we could remember what floor we were on, the elevator began descending rapidly back down to the boiler room. The elevator attendant must’ve noticed and pressed the up button because, just as quickly as we descended, we began ascending back to the top floor. This went on for what felt like a lifetime. Thankfully, we were able to unload this death trap once it opened up into the basement level gift shop, of all places. We wanted none of their souvenirs. We just wanted to leave with our lives and our sanity. We walked out and never looked back. At this point, I don’t even want a refund. I just want to warn others so they don’t have to deal with the memories the way me and my family have to. If I can keep just one person from checking into “the twilight zone” then it will all...

Booked a stay here recently. The outside of the hotel grounds could definitely use some landscaping, and it almost looks as if an entire section of the hotel has been ripped off by something. Inside definitely isn’t better, the lobby is completely covered in cobwebs, barely any staff, and check in was extremely slow. For the state the building was in, I was surprised that only a single room on the 13th floor was available. For unexplained reasons, the staff that happened to be there ushered me into the boiler room, which I would expect to be off limits for guests. The elevators were extremely faulty, like something had messed with the system, one was even completely destroyed. To make an already bad stay even worse, I never even got to my room! The library is very well stocked however, so if you just so happen to be the last living individual on earth, you could find plenty to read, which is the one of the only positive things about this place. If you’re traveling in the Hollywood area, do not stay here. The only other positive thing about this place is the amazing view of Hollywood...