If you're looking to stay at a hotel in Fort Madison, Iowa, avoid the Super 8 by Wyndham unless you absolutely have no other options. This hotel is a privately owned (franchised into the Wyndham family) & is a joke to say it's a Wyndham. Nothing about this hotel suggests it is part of the Wyndham family, other than the soap & shampoo. The owner is very skimpy & has done everything he can to save a buck. No air conditioning on in the building so it is very hot everywhere. Only leaves the 2 small windows on the second floor open, which doesn't help, only makes it worse. Especially since it allows for the cigarette smoke from the smokers who smoke next to the building to come into the building. Very disgusting & gross. The rest of cons are: the bed sucks (unless you like sleeping on a trampoline that pokes you with springs), hurts your back so much & hard to sleep because of it; the room was not nice & cool to walk into, because the A/C was not already on to cool the room down (again cutting costs at the sake of customer comfort); there was supposed to be a continental breakfast, where was the food? The little amount that was there was not very good at all. The sausage & eggs were still frozen most of the time. There was cereal, but I was afraid to have the milk. The few pastries were hard. The waffles were ok, but there was not much batter to use. Also the guy at the front desk (who I think is the owner's son) doesn't know anything about what to do in Fort Madison, so don't bother to ask. When checking out, he asked how the stay was & we told him about the crappy mattress & the smoke. He already knew it was a problem & didn't seem to care. The only good thing is that the rooms...
Read moreSadly this was my worst ever hotel experience. I am 64 years old and have traveled quite a lot. We arrived at the place after a 15 hour drive. We had let them know at the front desk when we would be arriving. We got to the town but our GSP wasn't working. Upon phoning the place, they couldn't give us any directions to get there. When we did, the man at the front desk was curt and unfriendly. When we got to our room, the air conditioning was off. It was sooo hot in the room and took hours to cool off. Unfortunately our stay was 5 days. Because of our schedule, we didn't have the opportunity to change locations or we surely would have. 3 days, our room wasn't even cleaned. Some days we didn't even get towels. The breakfast was very poor. The orange juice tasted like soap. Some days the sausage was ice cold as if it had just come out of the fridge. Some water spill on the floor from the shower. Upon wiping it up with a towel, the towel was black. I took pictures. As we left this morning, we could see a build up of dirt in the corner 1/4 of an inch thick. There were also serious soiled spots on the wall. When this was reported to the front desk, there was only excuses and no help. Though we found our same stay for $18 a day cheaper, they did nothing for us despite their price guarantee. I've stayed in Super 8 many times in my life. I was so disappointed...
Read moreAbsolutely disgusting. I would give zero stars if that was an option.
You are first greated in the lobby by the heavy and pervasive smell of cat urine/spray. It only goes downhill from there.
The AC unit in the room (which smelled of, you guessed it! cat urine, though not nearly as bad as the lobby) blew about as hard as an asthmatic humidifier and took over 24 hours to cool down the room to a comfortable temperature. I pulled out a chair to sit at the desk and do homework, but took one look at the seat and almost threw up (see photo of yellow chair in this review). There was also a dangerous burnt out electrical socket in the room (see photo) and the sink refused to drain without the full removal of the installed drain plug thingy, as it too was broken before our stay.
The beds seemed to be from the 70's, and each of the two queen size mattressss were like the Grand Canyon, a high rim surrounding a giant hole. If you share the bed, it turns into mandatory snuggle time, as you both continuously slide in to the middle.
At breakfast, I removed the lid to the jug holding the milk so it would pour faster and a fly flew out. Since of the provided utensils were obviously from a fast food resturaunt and had been repurposed and provided for those staying at the hotel (see picture). The only good thing that I can say about our stay is that it was fairly cheap, at $70 or...
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